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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
3265 Boardwalk Drive, Ann Arbor, Michigan, United States
About the Extended Stay America Select Suites - Detroit - Ann Arbor - University South
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is a comfortable and convenient lodging option located at 3265 Boardwalk Drive in Ann Arbor, Michigan, United States. This institution offers spacious suites equipped with all the amenities needed for a comfortable extended stay, making it perfect for travelers visiting the University of Michigan or exploring the vibrant city of Ann Arbor. Guests can enjoy complimentary Wi-Fi, a fully equipped kitchen, on-site laundry facilities, and a complimentary grab-and-go breakfast to start their day off right. The friendly staff is always ready to assist with any needs, making this a great choice for both business and leisure travelers.
Photos of Extended Stay America Select Suites - Detroit - Ann Arbor - University South
3265 Boardwalk Dr, Ann Arbor, MI 48108, United States
Reviews of Extended Stay America Select Suites - Detroit - Ann Arbor - University South
"Caution: The front desk is NOT manned 24 hours a day. If you are arriving late in the evening or early in the morning please anticipate waiting in the foyer area at a physical phone found on the wall where you must call the corporate office (in another location entirely) who will dispatch an employee to check you in. During my visit this person was showed up within 15 minutes from another part of the hotel. Please be nice, this is not the employee’s fault - he or she is likely overworked and underpaid but this is instead a result of the penny pinching business model of this hotel chain."
"Kita is the absolute best! She’s super helpful and has excellent customer service skills. She always brought a smile to my face every time I passed through the lobby. The hotel was pretty great too, but Kita made it that much better! :)"
"We reserved a room , they couldn't check us in due to the rooms being dirty. 4 hour wait. We called their sister location and asked if they could take care of us. "They don't do that" is what I was met with. Go somewhere else where your money and time is valued."
"A kitchen without even a coffee maker! No hairdryer. No fresh towels without a fee in a 7 day stay. No housekeeping in a 7 day stay. Mold around tub faucet, missing tub stopper, dirty toilet under rim. Manager was over the top nice and apologetic about the lack of traditional amenities. Hotel recently reduced services and equipment to become more like an apartment. Not ideal for a traveler."
"While the manager (Kita) was nice, I still had an awful experience at this place. The lack of essential amenities (shampoo, conditioner, soap) and the presence of bed bugs in the room overshadowed any positive aspect!! I wouldn't choose to stay here again. As close as it is to U of M Hospital, it is not worth it. Note; there are designated police parking spots and no one at the front desk upon arrival. Extended Stay has officially disappointed me, never again. Also, fix your modify reservation policy too - especially when your clientele is traveling in for surgeries that can be changed last minute."
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