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DoubleTree by Hilton Hotel Detroit - Novi
42100 Crescent Boulevard, Novi, Michigan, United States
About the DoubleTree by Hilton Hotel Detroit - Novi
DoubleTree by Hilton Hotel Detroit - Novi is a luxurious lodging institution located in Novi, Michigan. Situated at 42100 Crescent Boulevard, this hotel offers modern amenities and comfortable accommodations for both leisure and business travelers. Guests can enjoy spacious rooms, on-site dining options, a fitness center, and a heated indoor pool. The hotel's convenient location allows easy access to local attractions, shopping centers, and corporate offices. Whether you are visiting Novi for work or pleasure, DoubleTree by Hilton Hotel Detroit - Novi is the perfect choice for a relaxing and enjoyable stay.
Photos of DoubleTree by Hilton Hotel Detroit - Novi
42100 Crescent Blvd, Novi, MI 48375, United States
Reviews of DoubleTree by Hilton Hotel Detroit - Novi
"Hotel rooms are quite old but clean. Staff is simply amazing. They did everything they could to fulfill every request from our side. I also enjoyed quite a lot their breakfast, Position of the hotel is quite quite good, since the hotel is near to several shops, restaurants and even a Walmart. The hotel has a big parking lot in case one needs to park there."
"My wife and I had a one-night stay here while a convention was in town. We had specifically requested a 2-queen room for our stay. After checking in and unlocking our door, we were surprised to see that our room was in fact a 1-queen bed room. We called the front desk, who had noticed this after we walked away, and was preparing and giving us access to the adjacent 1-king room. I had called a few days leading up to this and confirmed that we did have a 2-queen reservation, so I was surprised how a miscommunication had happened. But the room itself was in good condition, and the breakfast had good options. Other than the rooming mix up and noisy neighbors, I didn't have too many other complaints."
"My first time staying at this hotel and it was AMAZING! As soon as we walked in, Rick, was so sweet … going above and beyond. The entire staff are welcoming and have no problem accommodating you. I love that the location is kind of tucked off and secluded. It’s very quiet, the rooms are a nice size and the beds are very comfortable/clean. This will definitely be my little “get away” spot when I need it. Very pleased :)"
"The check in employee was excellent. Very likeable Nd friendly. Hotel was clean and exactly what you are looking for when you need a place to sleep. Not over the top but nice and the price is acceptable. Breakfast was ok also. Hotel provided. I would go back."
"I'm not sure if this is a one-time thing or not. I arrived on Saturday, Dec 9, 2023, around 5 30 pm. I can only sleep in a big bed and booked a room with a king bed. When I arrived, I was informed, "There are no more king beds available." They had apparently given away all rooms with king beds; "we are pretty booked up she said." I did not book a room with a "king bed subject to availability." If there were no king beds during my booking process, I would have found another hotel. The lady at the front desk tried to give me a room with a queen bed. She refused to upgrade my room, did not try to offer me any compensation for the inconvenience, and seemed generally annoyed with me (like I was the one with the problem). When I refused to take a room with a queen bed, the same agent says "oh the room they just called me about has a king bed in it." Spoiler alert: she did not receive any calls as I was standing there, and it literally took her 1 minute to say that after I refused the room she offered. The room was comfortable enough. No complimentary water, no one offered to take my bags, the fridge had nothing in it but there's coffee to make if I want it. The bathroom counter had water stains. It's all ok as the bed was comfy and the towels are nice and the shower has good water pressure. Come 11pm - 1 40am (the time I am writing this review due to lack of sleep). I have my neighboring tenants to thank for this lack of sleep. They are out in the hallways, they are loud, and it seems they are having a party. My third call to the front desk is pleading, "I understand they want to have fun, but please ask them to do it in their own rooms rather than in front of my door." I can finally hear the staff talking to them at 1 30am outside my door, telling them to go to their rooms. I understand this is not the staffs fault, but I can't help but feel they could have intervened earlier; additionally they could have some policy about noise after midnight or they could have a policy about the number of people in a single room. After all this, I have a business meeting in 5 hours, I won't have time for breakfast because I need to catch up on sleep and the hotel breakfast isn't included in my booking fee. If this is Hilton service, I am glad to know this now and will avoid this place in the future."
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