Embassy Suites by Hilton Grand Rapids Downtown

"We really enjoyed our stay here, we did not want to leave! The room was fantastic, the view was beautiful overlooking the river and the city. The evening cocktail reception was lovely, although it was busy--- they could do with a larger space I think! The pool and hot tub were great! Super clean. They could do with some new "flaps" between the indoor and outdoor section of the hot tub, they were kind of gross. Over all--- excellent stay! We cannot wait to go back! And thank you to Destanie and Sonja for answering all of my questions LOL--- I had a lot! :) OH and the breakfast was awesome! There was something for everyone there! The fresh fruit was actually fresh and delicious, bacon and sausage were real bacon and sausage... Fresh nice pastries and breads and bagels... One of the best free breakfasts I have ever had!"

"The staff were above amazing last night. We encountered a small issue with our door lock on arrival. The afternoon staff member who responded, Steven, got us a round of drinks to make up for it at Big E’s, and comped us a few snacks at the pantry for our troubles, when we tried to pay for them. We did not expect this and it was so refreshing to be treated to this kind of customer service. Just above and beyond. You made us feel like VIP! Breakfast was amazing also. Thank you so much Grand Rapids Embassy Suites for a wonderful experience."

"Hands down one of the best venues I've hosted an event at and I've been a meeting planner for 30 years. Very impressed! Wonderful staff, amazing breakfast including made to order omelet bar, rooms are massive with 2 large TVs with 1 in the bedroom and 1 in the living room. The live wall and waterfall wall are breathtaking. Staff are very attentive and friendly. I will definitely be back here!"

"This was an above and beyond hotel. The staff is so helpful. The rooms are beautiful and spacious. They offer complimentary snacks and drinks every night. The gym and pool were also great. The complimentary breakfast includes an omelet bar with a chef! Completely wonderful, I cannot wait for my next stay. We were in town for a conference at Devos and it was only a 10 min walk to the conference halls."

"Our stay was wonderful. We came into town for comic con and all staff were very nice and accommodating. My first stay at a Hilton hotel couldn’t have been better in my opinion and I will absolutely be coming back! The views were great (included photos from our balcony on the 7th floor) and the room was exactly as described and shown in the photos on the website. Best part was controlling the TVs completely with my phone. We did have issues with the digital and the elevators at times but the staff were very happy to help us get 2 physical keys to use!"