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Home2 Suites by Hilton Grand Rapids North
330 River Ridge Drive Northwest, Grand Rapids, Michigan, United States
About the Home2 Suites by Hilton Grand Rapids North
Home2 Suites by Hilton Grand Rapids North is a modern and comfortable lodging option located in Grand Rapids, Michigan. Situated at 330 River Ridge Drive Northwest, this hotel offers spacious suites equipped with all the amenities needed for a relaxing stay. Guests can enjoy complimentary breakfast, an indoor pool, fitness center, and a convenient location near popular attractions such as the Frederik Meijer Gardens & Sculpture Park. Whether traveling for business or leisure, Home2 Suites by Hilton Grand Rapids North provides a welcoming environment for all guests.
Photos of Home2 Suites by Hilton Grand Rapids North
330 River Ridge Dr NW, Grand Rapids, MI 49544, United States
Reviews of Home2 Suites by Hilton Grand Rapids North
"Poorly staffed!!! I am writing this review from a perspective of an employee who has experienced firsthand how the work environment is here. The staffing situation is far from ideal, it is evident that there are not qualified individuals in the positions at the hotel to ensure that the hotel runs smoothly. what is even more disheartening is the noticeable favoritism within the workplace. There are family members, who get other family members positions and treat all other staff poorly. It is apparent that certain individuals are given certain flexibility/privileges over others. Front office manager "kaylee" is all over the place. She has gotten comfortable getting by doing the bare minimum and the boss AVANI SINGH tolerates her disrespect towards others. She is lazy, unmotivated, impossible to work with/around and catches an attitude when she is to do tasks that are in her job description!!! I was let go of this job without any notice at all!!! SO UNPROFESSIONAL.. I even confronted the boss Avani Singh and she could not tell me to my face. She never properly trained me, just delegated others who had no desire in helping me to tell me what to do, so you can imagine how uncomfortable that is coming in to a new business. As an employee, I believe in a fair and supportive workplace and Home2suites Hilton falls short in this regard! I would never book here our hotel was gross, and they would just turn over beds to customers even when they were dirty. It was embarassing to work for a company that had no structure. No accountability. Nothing. SAVE YOUR MONEY AND BOOK ELSEWHERE MANAGEMENT SUCKS. Avani Singh runs from confrontation & the staff is oddd."
"We had a king suite. It was spacious for a hotel room. It had a large refrigerator, microwave and you could get a hotplate if you wanted. The breakfast was okay, with breakfast sandwiches or pre-made omelets. The only complaint is that the ones I had were cold. The staff was friendly and seemed to enjoy their jobs. We plan on looking for these hotels in the future."
"Our stay at this Home2Suites was great! I love how there is a kitchenette in each room; the full size refrigerator is very nice to have! The breakfast was plentiful and one of the best I’ve had for complimentary breakfast at any hotels I’ve stayed. Downtown GR is less than 10 minutes away so you’re close enough but far enough from the hustle and bustle. If we ever find ourselves in the area again we will definitely return here to stay."
"Actually 4.5 ⭐️ We had a nice stay at this Home2 Suites. Room was pretty clean, nice & spacious, with lots of counter space for suitcases, etc. I didn’t expect much with the curtain as room divider, but it did block some light from the sitting area from reaching the bed where my son was trying to sleep. Breakfast was better than just a vat of scrambled eggs- They had breakfast burritos one morning, and egg/potato bowls the next. Muffins looked good, as well as the breakfast sandwiches (I’m gluten free, so I didn’t try those). Not perfect, but pretty nice hotel tucked away."
"Compared to everything around it this was definitely a hidden gem even in terms of pricing. I had gotten a King suite for my boyfriend and I for 2 nights and it was amazingly affordable. Early check in, clean rooms, lots of space and comfy bed. The pool/hot tub was running with towels provided. Breakfast was standard of any hotel, but hey, it is what it is. The functionality with the app made things easier to handle as well. Location wise, it was around a lot of areas to shop, eat, and relax without going more into the heart of Grand rapids. With it right off the expressway, easy access and just far enough back from those spots. where its very quiet and safe. The staff was very friendly and always happy to help. If I come back to Grand Rapids I know where to stay"
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