Chuck Tourangeau - State Farm Insurance Agent 43656 Schoenherr Road, Sterling Heights, MI 48313

"My husband has been Theresa’s client for 29 years. It was the end of the day today and my husband Andreas was trying to contact her. I got into a fender bender earlier in the day and my husband said “Theresa can handle this” Theresa instantly took my husbands call at the end of her work day. She went out of her way to work with us. She called the person DIRECTLY who was claiming that I hit her. She was beyond professional and went out of her way for us tonight/usual with Theresa. Theresa then did a follow up call with us. Andreas and I were both aware that she was going over and beyond for us tonight. Theresa is a lovely person that my husband over 29 years can ALWAYS rely on. Over the years, she has been our constant go-to person when it pertained to insurance. The Weith family wanted to reach out to your office. We wanted to truly thank your office for giving us 29 years of excellent customer service on her end. Andreas, Amanda & kids"

"Great Customer Service has kept me with Chuck's Agency for Decades. His staff is always ready to provide the right adaptations to create the most effective policy at the lowest price. For example, Jen Williams just came up with some great tips that will save hundreds of dollars each month on both of my cars. The office staff even look out for my 79 year old mother too. Thank you, to all of the hard working staff at the office who have helped me through the years."

"My father was with the Tourangeau group for over 20+ years and I have had my cars and home insured with them for almost as long. They are a great group of folks and extremely helpful and attentive. Anytime I have a question or concern they treat me like I am their only customer and work to get me answers quickly. I recently had an issue that the team had discovered with my policy and they worked to resolve it quickly and in turn save me money! Couldn't be happier with my State Farm agent and would definitely recommend the team at Tourangeau State Farm to any friends or family!"

"I have been with Chuck Tourangeau State Farm Office in Sterling Heights since 1979! Started out with homeowners insurance and now have ALL my insurance needs through this office. Home, auto, boat, camper, & ATV. Everyone in this office has always been so helpful with all my questions & needs and have always been very professional in all my dealings with them. If you are looking for caring agents, look no further. Call Chuck Tourangeau State Farm and see how helpful everyone is. Great knowledge, Great prices, Great service, Great office, Great people!"

"sent an email to Theresa Kolb this morning to change up insurance on a car and she had the new info in about a half hour to send to the dealer, Theresa also looked into our account and had found the State Farm has been double billing on one of our cars and is now going back to corporate to see about refunding the money they have been double billing on. Last she called me to follow up and make sure we were all set with our changes. who ever is reading these need to give her and the staff that was helping her an acknowledgement they are doing a great job and keeping the customer happy and staying with them"