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Level one Insurance
306 East 4th Street, Royal Oak, Michigan, United States
About the Level one Insurance
Level One Insurance is a trusted insurance agency located at 306 East 4th Street in Royal Oak, Michigan. Our dedicated team of professionals is committed to providing personalized insurance solutions to meet the unique needs of our clients. Whether you're looking for auto, home, life, or business insurance, we have you covered. With a focus on excellent customer service and competitive rates, Level One Insurance is your one-stop shop for all your insurance needs. Visit us today to see how we can help protect what matters most to you.
306 E 4th St, Royal Oak, MI 48067, United States
Reviews of Level one Insurance
"I had an adequate experience purchasing a policy from one of the agents at Level One... I was pointed in their direction because I was looking for a policy that I was having trouble finding elsewhere. I mistakenly cancelled my policy months and months after selling the property. My mistake but I was (legally - according to the State of Michigan) entitled to a refund. I called and spoke with Dorian, who is apparently the manager (owner?) or Level One. Dorian didn't follow through on promised phone calls and misled me over the course of 72 hours. He said he was working on speaking with the company who underwrites the policy but that he was going through "higher levels than I could get to". He said I would only be able to receive a 50% discount because I had waited so long to cancel. I tried calling the company myself and spoke with base level employees to verify Dorian's claims. I called 3 times. All three people told me they had never ever heard of a denial of 100% refund as long as I could produce proper paperwork. They explained that there was no need to go through a "high level person" and I should actually just fax the paper work and wait a week. I called back and spoke with Dorian. He told me the reps didn't know what they were talking about. I finally told Dorian I'd deal with it myself. I faxed the paperwork. A week went by and a full refund check came in the mail. Dorian is a liar. He was trying to deceive me so that his company would not lose their commission on the deal. After receiving the check I called to complain about Dorian to Dorian's boss. The receptionist told me Dorian doesn't have a boss -- Dorian is the head of the company."
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