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Cynthia Novotney: Allstate Insurance
2522 South Rochester Road, Rochester Hills, Michigan, United States
About the Cynthia Novotney: Allstate Insurance
Cynthia Novotney: Allstate Insurance is a trusted insurance agency located at 2522 South Rochester Road in Rochester Hills, Michigan. With a commitment to providing personalized and comprehensive insurance coverage, Cynthia Novotney and her team strive to protect their clients' assets and provide peace of mind. Whether you are in need of auto, home, life, or business insurance, you can count on Cynthia Novotney: Allstate Insurance to provide expert guidance and exceptional customer service. Contact them today to learn more about their insurance offerings and how they can help you protect what matters most.
Photos of Cynthia Novotney: Allstate Insurance
2522 S Rochester Rd, Rochester Hills, MI 48307, United States
Opening hours of Cynthia Novotney: Allstate Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cynthia Novotney: Allstate Insurance
"Beware, will say anything they can do land you - but they will not support you when a claim is needed. The office staff is rude, and the owner is not far from that when being asked to be the voice of the customer. Allstate itself is a terrible company to have as your insurance provider, its important to have an office that will support and help you - this is not the place for that."
"I really admire “ a go getter.” Stephanie cold called me and yet she was persuasive not pushy. She followed up when she said she would and has a great caring attitude. I would highly recommend this small “ woman only” agency. Dr. Ellen Blau"
"While I cannot review Cynthia directly, I can comment on her rude and reckless employee, Kat Behm. Let’s rewind to Feb 2018. I managed to hit a massive pothole. Calling Novotney rather than AllState was my first mistake. I explained I wanted to know my coverage and see what, is any expenses would be covered, and I made it as clear as day I do NOT want to open a claim. Kat said she understood and would get me information regarding the tire, the alignment, and possibly damaged wheel. Not 5 minutes later I got an email saying a claim had been opened with AllState. No one at AllState seemed to know how to reverse this erroneous claim, and I was told it would 1) show up on my CarFax and 2) could not be undone. Period. A year later I’m looking to sell my car and found that while this did not show up on my CarFax as it was an alignment and a new tire, it IS on my driving history as- wait for it- Accident: Not at Fault. Kat had the audacity to chime in on an email chain with another employee with a tone that was not apologetic nor appropriate as she wasn’t even being emailed. I found her tone to be oddly disrespectful considering her ignorance is costing me 160 dollars extra per year. She was combative and childish. I would avoid this place so long as Kat is working there and frankly, given Cynthia trusts her, the entire place. In fact, the very same dolt is here giving this place a 5 star review. Kat..."
"Very friendly customer service. Quick quotes and always ensures customer is properly insured. Many others strip down coverage for low price, this office seeks to protect their clients."
"I'm a Canadian,I tried to look for my 1st auto insurance in US.My friend's case was the same as mine,and he got his best auto insurance from an Allstate agent in 2013.While I got a worst quot from the same office my friend recommended,even worse than most competitors.I was not lucky...until I met Cynthia Novotney. WOW, within 1 hour,she helped me making a deal with Allstate.She is very professional,helped me choosing the right options in details,saved me more than 1/2 from that worst quot.Thanks."
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