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PDB Investments & Insurance Agency
24333 Southfield Road, Southfield, Michigan, United States
About the PDB Investments & Insurance Agency
PDB Investments & Insurance Agency is a trusted insurance agency located at 24333 Southfield Road in Southfield, Michigan. With a commitment to providing personalized service and tailored insurance solutions, our experienced team is dedicated to helping our clients protect what matters most. Whether you're looking for auto, home, life, or business insurance, we have the expertise to guide you through the process and find the coverage that fits your unique needs. Contact us today to learn more about how we can assist you with all of your insurance needs.
Photos of PDB Investments & Insurance Agency
24333 Southfield Rd # 106, Southfield, MI 48075, United States
Reviews of PDB Investments & Insurance Agency
"Fraudulent insurance policies! Let's start off with my last name has changed due to marriage. I do have the paperwork from your company."
"So today I called at 11:48 for a quote and I was told by Damarco Paris nephew that he would call me back after he finished with a customer. However when i called back at approximately 2:12pm I was told again that he'd (Damarco) would call back once he was finished with a customer. I told him that you told me that when I called earlier! So I ask for Paris the Owner. And he stated be was with a customer. So I explained to him that I've been dealing with this company for over 4 years and never had this problem! Then I asked for Paris direct contact information and he (Damarco) says he's not in the office, he hasn't been here LATELY! Really BOY just lied! Very UNPROFESSIONAL VERY UNPROFESSIONAL THIS KID TRULY NEEDS MORE TRAINING AND THIS COMPANY NEEDS TO DEAL WITH THIS SITUATION ACCORDINGLY! Ms.E. Carson! AND THIS ISN'T A FAKE POST OR REVIEW THIS HAPPENED TODAY JULY 24,2017!"
"UNprofessional, UNorganized and POORLY managed. The agents are not attentive and VERY rude. I have never dealt with any business like this before in my life outside of a fast food restaurant and most of them will at least apologize and put some cheese on your burger when they mess up your order. I just needed them to give me a quote and send it to the requested business. They could not do that properly. I had to call the insurance agency back over and over again and the agent stated he no longer had or lost my quote and we had to start all over. BOTTOM LINE ALL I NEEDED WAS INSURANCE AND A QUOTE AND THEY COULD NOT MANAGE TO DO IT WITHOUT CONSTANT GUIDANCE AND DIRECTION. I had go into the insurance office and was greeted by more unprofessional, unorganized foolery.THEY WERE TOO BUSY EATING AND HOLDING PERSONAL CONVERSATIONS TO GET ANYTHING DONE CORRECTLY. He then told me that THIS quote was not approved yet and I HAD TO WAIT AGAIN. MEANWHILE, customers PERSONAL information WAS EXPOSED and open in plain view for anyone to STEAL (CPNI), and a customer even came in saying there were some unrecognized charges on his debit card from the insurance agency that were not associated with his policy. I COULD NOT BELIEVE WHAT I WAS SEEING. Needless to say I went with ANOTHER company that got the job done in ONE day and was VERY professional. I would NOT recommend anyone use this company. They are FULL OF IT. DO NOT insure your boat, car or ASS LITERALLY with this place. If you ARE able to even get a quote or get it started who knows what the hell might happen. You might have to sell your SWEET PRECIOUS TENDER body on the streets for cash because THEY WOULD PROBABLY FIGHT AGAINST ANY INSURANCE CLAIM MADE TO PREVENT FROM PAYING THE CUSTOMER BECAUSE it seems that they are very concerned with lining their pockets and NOT HANDLING BUSINESS. 1. My review is NOT Anonymous. I HOPE EVERYONE SEES THIS (Would somebody come look at this!!!!) 2. And by the companies standpoint of course it would NOT be consistent with their "Internal Client Issue Log" if they will not admit fault or wrong doing. Looks like they have a number of Client issues around any period and NONE of them were resolved. 3. Not VAGUE and straight to the point on what the EXACT Issue was or "certain situation" was. NOT A FAKE Review, and instead of the Owner of this Agency chasing Google REVIEWS, he should be chasing his customers and handling his business more professionally and make sure his staff is actually taking every Client issue (I know there are too may to handle) VERY SERIOUSLY. And it does not matter how many years you have been in business, if your business is poorly ran it is just that and will FOLD eventually.. A MATTER OF TIME ...AND HAVE PROBABLY NEVER HAD A REAL NEGATIVE Google Review BECAUSE YOU HAVE THEM DELETED with Military precision! I'M QUITE SURE OUT OF 10 YEARS OF BEING IN BUSINESS THERE WOULD BE MORE REVIEWS THAN JUST 2. MEANING YOU HIT GOOGLE ON A REGULAR BASIS TO DELETE. I WONDER WHY???"
"Not professional at all... Called to get an quote and was told they will call me back, waited HOURS no call back. I called again and they said they can't do quotes over the phone...."
"How is your agency still open?!?!?!. Reps are unprofessional and they aren't helpful at all. I've called and emailed them multiple times for help in regards to certain situations to no avail. They'll either be short with you or ignore you period. I'm upset I let the dealer refer this piss poor insurance agency to me. If i could give you ZERO stars i would! Your agency only got one star in order for me to post this comment!!!"
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