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Marcum Insurance Agency
2701 Washtenaw Avenue, Ypsilanti, Michigan, United States
About the Marcum Insurance Agency
Marcum Insurance Agency is a trusted insurance agency located at 2701 Washtenaw Avenue in Ypsilanti, Michigan. We provide comprehensive insurance solutions to meet the needs of individuals, families, and businesses in the community. Our experienced agents are dedicated to helping clients find the right coverage at the best possible rates. Whether you are looking for auto, home, life, or business insurance, Marcum Insurance Agency is here to help protect what matters most to you. Contact us today for personalized service and peace of mind.
Photos of Marcum Insurance Agency
2701 Washtenaw Ave, Ypsilanti, MI 48197, United States
Opening hours of Marcum Insurance Agency
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Marcum Insurance Agency
"Been customer over a year, agent insured wrong vehicle, called multiple times and agent never corrected the issue. I only found out my vehicle was uninsured because I was pulled over and notified by police. The agent still was unable to fix the issue. I had to call the actual insurance provider and get it fixed myself and was actually cheaper then my prior vehicle. I still Stayed with Marcum insurance for another 6 months , and finally decided to go else where. The customer service is horrible, they do not communicate, return emails, or have any answers to any questions. I get better customer service and going directly to the insurance provider versus Marcum."
"Doug Marcum has a terrible attitude, I am a paying customer asking simple questions about the policy that I am about to pay for and he is being completely short with me giving me attitude telling me that it is the cheapest he has ever seen the rate to just pay for it. News flash, that isn’t the correct way to do business. When a customer has questions you should take the time to answer them accordingly."
"We couldn't be happier with Doug and Marcum Insurance. He is always incredibly prompt to reply to emails and does an excellent job answering our questions and consistently finding us the lowest rates available. We moved out of the Ann Arbor area and still prefer to use Marcum for our insurance needs because they do such a great job! Doug and has team truly provide "Top Notch" customer service!"
"For 15 years Marcum agency has taken care of our families insurance needs and will continue to be our agency for years to come. The customer service is great and personal, they are always making sure we are getting the best rate and that are needs are covered. I highly recommend you call Doug or one of his great agents !"
"When I first came to Marcum, I met the owner, Doug, who was very helpful in providing options to me for auto insurance. After I left, I thought, "how great it is to get personal service from the owner himself!" Through the years, I have worked with Doug's staff who are always cheerful and knowledgeable. Today, I emailed in and guess who answered me? Doug! He is not too "high and mighty" to not take care of the day to day needs of his customers. I love the way Doug runs his business! God Bless Doug, Lee and all the Marcum Staff"
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