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Baymont by Wyndham South Haven
1555 Phoenix Street, South Haven, Michigan, United States
About the Baymont by Wyndham South Haven
Baymont by Wyndham South Haven is a charming lodging institution located at 1555 Phoenix Street in the beautiful town of South Haven, Michigan, United States. With its convenient location near the shores of Lake Michigan, this hotel offers comfortable and affordable accommodations for both business and leisure travelers. Guests can enjoy spacious rooms, complimentary breakfast, and a range of amenities such as a fitness center, indoor pool, and free Wi-Fi. Whether you're visiting for a relaxing beach getaway or a business trip, Baymont by Wyndham South Haven is the perfect place to stay.
Photos of Baymont by Wyndham South Haven
1555 Phoenix Rd I-196 Exit 20, South Haven, MI 49090, United States
Reviews of Baymont by Wyndham South Haven
"I was hesitant about staying here due to recent reviews, but had to during the winter storm. I'm so glad I did; they have just recently remodeled and everything was extremely clean and higher quality than I would have expected. Mattress was brand new. Staff was very friendly."
"Stayed here December 30-31 2023 Room 202 2nd floor. Was overall decent untill waking up the next morning to roaches on top of dresser/entertainment center. Went down to front desk and put a smashed roach on counter. Lady who was working knew exactly what it was and was beyond nice and understanding and went out of her way for us. Manager/Owner sounds like nothing but excuses. Went through Expedia for payment and somehow I can't be reimbursed. Never heard of that before or had that issue. But I got offered 30% off next visit as if I'll come back! I will not be returning. Owner could of made right and helped with chemical cleaning costs of our property and chose not to. Understanding things happen it's a hotel and common issue anywhere you go. But management does not care about customer satisfaction... therefore I DO NOT RECOMMEND THIS HOTEL after reading other reviews and seeing for myself. Aside from the bugs. It would of been a decent stay for the money spent."
"Stepped into the hotel and all you could smell is chlorine. We got to the the pool and everything was covered with filth. The pool door was greasy, the pool and hot tub were caked with grime and had stuff floating on bottom. While we were there a kid puked in the pool and the staff said they couldn’t clean it, there was nothing they could do. We left feeling disgusting and dirty."
"Accidentally booked a room on the 23rd through Priceline. Called hotel about it. They said contact Priceline I did and Priceline said hotel won't change the date and no refund is available. So it's the he said she said blame game. Nothing is resolved and out of $100. I contacted the hotel and asked if date we planned originally to go if any rooms were available and told we have plenty. So we have a case of greed. I wouldn't use Priceline ever again and certainly not recommend this hotel as it's not one that values customers service. Update*** hotel responds and assumes I left review for wrong place I clearly mentioned other party Maybe you should learn customer is always right Baymont. Your score reflects your quality and service this is why your rating so low.."
"Had issues from the moment of arrival. Even though Wyndham Rewards had booked out two night stay for us, they had them as separate nights and the front desk was saying we would have to re-check in the next morning. They finally figured that out and all seemed well. The room was very run down and not worth the regular stay price and we only continued our stay due to having a free night. The door would randomly not lock and you had to pull up on the door just to get it to latch. There were no parking spaces in the lit up area by the front, but we had noticed another car parking alongside a curb so we parked there. There was nothing saying "no parking" but we received a call around 10-11pm that we needed to move our car, that their employee that we had seen parked there. Considering the suspicious activity in the parking area, this made us highly uncomfortable, but I went to a different spot so that their own staff could be safe."
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