Grand Rapids Agency: Allstate Insurance 1616 Leonard Street Northwest, Grand Rapids, MI 49504

"I was recently alarmed by my mortgage company escrow payment for primary residence coverage, and had the privilege of following up with Ben at Allstate, who helped me very quickly and efficiently analyze my policy and determine where adjustments were necessary. We are grateful for the excellent service, and demonstration of our value to the company. We were able to save a long-standing relationship and continue working together not only for property insurance but also for Auto insurance coverage. Thank you very much!"

"I have had an amazing experience with my agent Taylor Aikens. Any time I have an questions or concerns on billing or coverage she always has me taken care of in minutes. Above and beyond the duties every time. Wouldn't take my business anywhere else! Highly recommend anyone to join as my experience has been a 10 out of 10!"

"Highly recommend this agency Erika was super helpful and answered all the questions I Had and I trust this agency with my business very knowledgeable and helpful you are definitely in good hands when you use this Agency !!"

"Taylor and Melissa are the reasons I’ll never use State Farm again.. Laughing when asked for quotes purposely not getting back to me I had better costumer service with Esurance and it’s all online… pathetic"

"Started a homeowners policy and a couple months after I had the policy it almost doubled! Second year with the policy made a change to a landlord policy resulting in a refund and the check was sent to the wrong address after specifically being given the correct address. Check arrived 3 weeks later and it was voided out not still waiting on a new check. Meanwhile being told multiple times I would get a call and and there’s been absolutely no responses. Stay clear from this place they are horrible. Revised was taken care of and very satisfied"