Hampton Inn & Suites by Hilton Houghton 820 Shelden Avenue, Houghton, MI 49931

"We've stayed here during snowmobile trips and have had five-star experiences. Same held true this weekend. The recently added lounge on the 7th floor is a welcome new addition and the view is incredible. Well maintained pool and hot tub. We rarely do continental breakfasts, so we can't speak to that, however there was a pop-up menu in the lounge and it was delicious. Friendly bartenders and servers, too! Tamara and Katherine at the lobby desk are kind and personable. My wife wanted to come to Houghton from our home in IL for her birthday, as we usually come during the warmer months. Her father graduated from Tech after immigrating here from Finland, so there have been a lifetime of memories made in the U.P. We hit the shops, The Ambassador, and watched a Tech Hockey game during this trip. Had an issue with the stay, but it was no fault of the hotel: The police towed our brand new truck out of the snowmobile lot. We got prior permission from the front desk to park there, since the main lot was full of youth hockey players and their families. I stopped at the front desk on the first morning of our stay to inquire why our truck was missing, but before I could say another word, Tamara was on the phone with the police, giving them an ear-full! The officer tried to say that we were parked illegally and demanded to speak to me directly to explain why we would be charged for a tow AND a parking ticket to get our vehicle back, but Tamara very calmly and firmly told him to figure it out and get it returned to us asap at no charge! The officer was trying to be tough with Tamara, but she was having none of it! As entertaining as it was, we were getting hungry, and decided to walk down to Suomi Cafe for breakfast. By the time we were finished, my phone rang and the officer was on the line offering to take us to the impound to get our truck back. (Yay Tamara!) The ticket was torn up and the police tow was billed back to the City (according to the tow operator) We parked directly adjacent to one of the signs which read "For Hampton Guests Only", we have parked there before, and we got prior permission, so we're still not sure why we were towed. Tamara was a rock star and the owner visited us personally at our room to make sure the truck was not damaged, and to apologize even though it was not her fault. Been coming to Houghton for decades and The Hampton Inn and Suites is our first choice for lodging!"

"The lounge flew in a custom chef for the weekend and she was bomb!!!!!!! And im pretty critical about my cousine. Felt good to finaly dine out and have it be better than I can cook at home."

"Great location. Great views. Clean. Modern. Great breakfast: offerings included mini cheese omelets, sausage pattiss, biscuits with gravy, assortment of muffins and bagels, bread for toasting, 3 different kinds of flavored quick breads, hot oatmeal with toppings, hot waffles, yogurt, plus cold cereal options."

"We arrived at 3 pm to check in & was told our room we requested on the 5th floor was not available. Said it would be a half hour; it was over an hour. Upon getting the key, we say dead flies and other bugs on the window ledge. Upon further inspection, we found hair in the bed, the refrigerator and bathroom counter. We couldn't understand how this room was just cleaned. We went back to the front desk & he put us on the 4th floor and went look at thr room first and said it was good to go. Upon getting in the room, it seemed fine. When I went to use the bathroom room, I saw stool on the underside of the toilet lid and then noticed long blonde hair on the shower wall! The front desk attendant came to look & just rolled his eyes! Other hotels in the area were full for our stay so we ended up buying cleaning products and Lysol and cleaned the room ourselves! A monetary discount for the inconvenience at the HOUGHTON location is appropriate. Also, the next day, I was told by the manager that she has dead flies in her house ... as if it was okay ??? Really !"

"A beautifully renovated Hampton property with very friendly staff, a stunning view of greenery and the water, and convenient location. My only complaint was that I forgot to bring a sleeping mask and there were no blackout curtains. I highly recommend this property overall. I felt so welcomed and able to do what I needed to do on my business trip."