Farm Bureau Insurance

"Where do I start. I will list it out: 1. Registered my auto insurance under a person with the same name as mine and different address. Charged me twice and I didn’t receive my reimbursement check. Called and I found out they they registered it under the wrong address. I had to call multiple times to address this issue. No apology. Just oh we had the wrong address. It is literally your job to confirm these things. 2. Assumed that my dad (who’s English is a second language) didn’t know the difference between built house and under construction house. Turns out they had went to the wrong address. So nothing to do with the information we provided. I had to provide them with screenshots and directions. No problem because it’s a new development and it happens. But no apology for the bias. 3. Spelled my name wrong on the family auto policy. 4. Didn't change the address of car garage after address change of home policy. You will not be treated professionally by this office. Don’t bother calling the corporate office for resolution. They will just ignore your concerns and gaslight you."

"They are kind, helpful & great keeping you informed. I feel heard and the actually take care of all your needs vs just rushing you off the phone."

"Friendly staff. Focused on your needs. No pressure."

"Worked with Justin and Jenna for a policy on my life insurance and was very impressed on finding the best option that met my budget and current situation. Also they took the time to explain the coverage. Very friendly, professional and knowledgeable."

"Durga Insurance helped provide coverage for a new building we purchased in 2020. They have been helpful, timely, and added a personal touch to everything they do."