Salem Veterinary Services
9629 Six Mile Road, Salem, Michigan 48175
About the Business
Salem Veterinary Services is a trusted veterinary care institution located at 9629 Six Mile Road in Salem, Michigan, United States. Our team of experienced and compassionate veterinarians provide top-quality care for your beloved pets. From routine check-ups to emergency services, we offer a wide range of services to ensure the health and well-being of your furry friends. With state-of-the-art facilities and a commitment to excellence, Salem Veterinary Services is dedicated to providing the best possible care for your pets. Let us be your partner in keeping your pets happy and healthy for years to come.
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Contacts
9629 Six Mile Rd, Salem, MI 48175, United States
Hours open
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Closed
Reviews
"I normally take my dog to a different veterinary clinic but I needed to get my dog neutered for a cheaper price so I took him here. The staff at the front were very rude over the phone and stated they would call me back and then never did. When he did finally have his appointment I was sent home with multiple prescriptions and upon looking them up one was used to treat worms. This was concerning as we told them my dog takes a combination chew from Nexgard for both flea and tick as well as heartworm. The office staff stated a combination chew isn’t a thing (which it very much is and they should know that as vet clinic staff). I had to call multiple times to see why he was prescribed a dewormer only for them to tell me he tested positive for hookworm but they didn’t mention anything in office. We have other dogs and they still didn’t see it as necessary to inform us of the worms and failed to inform us in the prescription instructions that he needed to come back for another weigh in which delayed the initiation of his second dose. Overall, poor communication from the staff and a poor attitude. I would much rather pay more to be treated like an actual individual from staff."
"The staff is very rude. I gave 2 stars because they managed to get me in fast for a non emergency urgent issue, and they aren't super expensive, but the receptionist was rude and curt on the phone. She was even worse in the office, was very condescending and I couldn't ask the questions about aftercare that I needed to because of her curtness. It seemed like she practically threw the paperwork and medication at me to get me out. And then rolled her eyes and handed me the vaccine information when I asked. This woman should not be working with people or pets with her lack of compassion and little regard for others."
"The worst place to take your animals. Absolutely no compassion for the pet and its family. I've been a local resident my whole life and have done tree work for Salem vet in the past. My boy Chunk was hit by a car Monday morning I'm only a mile from the vet, after calling Salem vet I received nothing but attitude and arrogance and was then hung up on without any answers."
"I had been bringing my pets there for 15 years. Last month, I was treated so poorly by the receptionist that I mentioned it to Doctor Ann Cavender. When I mentioned it to her, Ann said she didn't want to hear it and that she was done. Then, she threw my dog's medical records into the waste basket while my poor dog sat in the corner shivering. She clipped out his stitches while berating me and the rest of the pet owners who are so rude to her staff, them slammed the door as she left. I am still shocked when I think of it and so mad. . . I can't believe it. Happily, I have found a fantastic new vet whose entire staff is loving, compassionate, and welcoming to all pets and pet owners. It's like a whole new world! Run, don't walk, away from Salem Vet ."
"So impressed with the care and service at Salem Vet. We were new patients last weekend and had a good experience with routine vaccinations, but then this morning I called because my dog had an infected bug bite. We were seen almost immediately and the doctor had us out the door and taken care of in under 15 minutes!! I'm sure part of that was luck, but I really appreciated the doctor's willingness to squeeze us in."
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