Jewelers Mutual Group

"We lost our wedding rings which naturally was worrisome. Getting the rings replaced was a very quick and smooth process. Incredibly thankful we had the insurance as without it it would have been a complete nightmare. Definitely recommend."

"My dad was a jeweler and Jewelers Mutual was always his top recommendation to all of his customers. The coverage is so much more extensive than just ain't your jewelry to your homeowners policy. Very happy with our choice!"

"My wife lost her earrings at a retail store while trying on clothes. Anyway, I filed a claim and the process could have been smoother, but we did get them replaced. Once we had all the documentation (statement from the retail store, receipt showing the purchase value, sworn affidavit to Jewelers Mutual) it was processed immediately. Getting the sworn statement from the retail store was difficult because they had to consult their legal team. I had to explain to them that they were not liable. This process took 1.5 months. If Jewelers Mutual could make that process a bit simpler by just requiring the sown affidavit and purchase receipt it would have saved me a month. However, I do understand their organization trying to avoid fraud, but from a user experience it was a bit more work because it required a dozen of phone calls back and forth and several emails explaining the situation several times to multiple people at the retail store. I gave them an overall score of 4 because the user experience from a claims perspective was not what I would consider world class. The payment processed in a timely manner, ability to purchase additional insurance, ease of use of their website, renewal and communication were definitely world class (5). I still would highly recommend using their services. I have all my wife's jeweler through them and will be adding my watches later this year. My wife wears her jewelry because Jewelers Mutual Group gives her the feeling of security and joy of wearing her jewelry ."

"If you're looking for a professional, safe, and trusted insurance company for your precious jewelry such as your engagement/wedding set, rings, necklaces, etc., then look no further because you have found them - Jewelers Mutual Group! Their prices are extremely competitive, they do not just raise their rates, and their customer service is beyond compare and are available to chat any time you have questions! Easy to create a policy and even easier to renew."

"Our jeweler suggested them when my husband bought my engagement ring. I added his ring on our policy as well and thank goodness, because he lost it and needed to replace it. Submitting the claim was so easy and the process was extremely quick. The person we worked with via email was so responsive and helped us the entire way. We ordered his ring and got the check within a week or so. It was such an easy process that it felt too good to be true. I definitely recommend!"