Kroger

"I have had so many negative experiences at this Kroger. A vehicle hit my truck and left while I was in the store and the staff didn't even want to give me the video footage to file a claim with my insurance. Another time, I went in store to return an item I got from my pickup order and the item was smashed, the customer service line had about 12 people waiting in line and right next to the line near the cake freezers are two managers just talking away acting like this long line isn't there instead of helping their team. Most recently, I placed another pick up order and not only was I given old produce, but the woman doing the pickup orders told me I HAD to use the "I'm on my way" feature in the app next time because "not always is an employee standing at the door ready to bring your order out." Laugh out loud, please just do your job. This is the worst Kroger in all of southeast Michigan. I avoid this place at all costs. Also, kroger nor LPPD have access to them goofy cameras in the parking lot, so, if you get robbed, hit by another vehicle, or anything else, good luck getting that footage because no one knows who has access to them."

"This is my favorite Kroger to shop in. I like the layout and everything is easy to find. They have the brown rice noodles I Love ! Everyone is always so down to earth and helpful. From security to cashiers, stockers to the bottle return guy"

"The store was ok but the men’s bathroom was very dirty, pee on the floor near the urinal and toilet, soap dispenser was hanging off the wall. They should have staff clean that every hour or so. Not difficult to clean a bathroom. People spend a lot of money at the store and they should have the decency to have a clean bathroom when they go."

"Place is just very very dirty. Who wants to shop where there’s a dirty store that’s poorly maintained? Also produce is not the best selection and has gone downhill. Brussel sprouts shown should be donated or thrown out. $3.59 for Shriveled up sprouts?"