North Oakland Plastic Surgery

"The two stars are for previous procedures, but I wouldn’t give any stars for my latest procedure. I’m “celebrating” 4 years of raised scars around my ears, and the disfiguring of my right ear after a lower face lift. I haven’t been able to wear my hair back, and I fear the wind revealing these ugly scars. The doctor can go home and forget about his patients, but I have a constant reminder, daily. I’ve been put through 2 in-office scar revisions, and an in-hospital scar revision. The in-office revision was horrible! I could feel and hear the stitching, as if being sewn into my eardrum. I almost stopped at Urgent Care on my way home because of the excruciating pain, but I was able to turn around and reach Dr. Hainer’s office for pain meds before they closed. I’ve had multiple painful injections with a “nail gun” type syringe, and with zero results. I was charged for the first in-office revision, and I was being billed for the injections. My in-hospital visit was suppose to be covered, but my deductible wasn’t met, so it was $2,000! I should have checked my insurance, and not relied on the office manager’s word that it would be covered. Their office sent me to collections for $100, after spending thousands on breast surgery related to cancer, a belly button revision, lower face lift, scar revisions, etc. I was still under treatment, and not one mention of this $100! The lower face lift was recommended by Dr. Hainer after I was seeking to have liposuction of my chin. I was told it would be just a slightly longer incision, and that scars generally heal well. A question I asked after having severe scarring after breast surgery! After repeated painful injections with the “nail gun” jet syringe, and no results, I visited another plastic surgeon. I spent another $800 for laser therapy with 5FU, a combination often used with great results on burn victims, but again the scars are too thick! I was reluctant to give a poor review, but after 4 years and thousands of dollars, painful injections, depression, and embarrassment it was necessary. Most people would feel bad and try to correct their mistake. I wonder how Dr. Hainer would feel about someone he cared about living with these scars."