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PRISM Extended Care and Urgent Care
1701 East South Boulevard, Rochester Hills, Michigan, United States
About the PRISM Extended Care and Urgent Care
PRISM Extended Care and Urgent Care is a leading healthcare institution located at 1701 East South Boulevard in Rochester Hills, Michigan, United States. We provide comprehensive extended care and urgent care services to patients of all ages. Our team of experienced healthcare professionals is dedicated to providing high-quality medical care in a comfortable and welcoming environment. Whether you need routine medical services, urgent care for minor illnesses and injuries, or ongoing support for chronic conditions, PRISM Extended Care and Urgent Care is here to meet all of your healthcare needs. Visit us today and experience the difference that personalized care can make in your health and well-being.
Photos of PRISM Extended Care and Urgent Care
1701 E South Blvd #150, Rochester Hills, MI 48307, United States
Opening hours of PRISM Extended Care and Urgent Care
Monday:
07:00 - 17:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of PRISM Extended Care and Urgent Care
"I've worked in healthcare for 16 years and feel the front desk could use a reminder that healthcare workers are in the people business. Had an interaction with her today and found the experiance to be snarky and condescending. Seems to be a trend if you read other recent reviews."
"I tried to get seen for a painful ear infection on a Friday, and even tho I arrived twenty minutes before the stated closing time, am a long standing patient at this Prism facility for over twenty years, and there was no one else in the waiting room, they told me they couldn’t/wouldn’t see me. When asked what they recommended I do for the pain, they offered no suggestions. They told me to go find another Urgent Care or said they could try to get me an appointment for the following Monday. (3 days later). I ended up leaving and finding another facility who took excellent care of me. They said it was a good thing I didn’t wait. So disappointing. Clearly, they are not an urgent care facility, but just more of an extended doctor office, more concerned with clocking out at 4 PM than treating patients."
"Consistently exceptional patient centered care from initial phone call to check out. All staff is invested in a positive experience when patients are vulnerable or anxious this is especially important. In house urgent care also exceptionally well executed. HIGHLY recommend these practitioners and this office."
"I’m not sure why i expected anything other than a bad experience from an urgent care but i was optimistic after the MA showed kindness and understanding to what i was going through. In come Dr. Gupta and she proved with in 5 seconds of opening her mouth that she didn’t read any thing that was just discussed nor did she care. She easily dismissed me and even recommended that i take muscle relaxers after they were informed i am still nursing my 4 month old. What a joke. Thanks for wasting my time, I’m sure I’ll also get a hefty bill for the 30 second “evaluation”."
"I had to come here to get a doctor’s note saying that I could return to work the next day. The doctor was the best part about the visit. He is the reason I put more than one star. He was extremely polite and helpful. However, the receptionist I dealt with at the front desk today was extremely rude had an attitude. It seemed to me that she was rude to the younger people in the waiting room and nicer to the older people. She tried to tell me that she could not guarantee a doctor’s note (which the doctor gave to me no problem). The MA was pretty nice. After I received my doctor’s note I noticed there was a small typo saying I could return to work the same day I had to call off for not feeling well. When I asked the receptionist to have it fixed she gave me a dirty look, and all she did was write over the messed up date in pen. Not sure what her problem was but it ruined the entire visit. Probably will not be returning."
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