Ophthalmic Specialists of Michigan
33400 West 6 Mile Road, Livonia, Michigan 48152
About the Ophthalmic Specialists of Michigan
Ophthalmic Specialists of Michigan is a leading eye care institution located at 33400 West 6 Mile Road in Livonia, Michigan. Our team of expert doctors and specialists are dedicated to providing the highest quality eye care services to our patients. From routine eye exams to advanced surgical procedures, we offer a wide range of services to meet all of your eye care needs. Visit us today and experience the difference that our personalized care and state-of-the-art technology can make for your vision health.
Photos of Ophthalmic Specialists of Michigan
33400 W 6 Mile Rd, Livonia, MI 48152, United States
Opening hours of Ophthalmic Specialists of Michigan
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Ophthalmic Specialists of Michigan
"The staff there and all the assistants were fantastic!!!! The staff deserves 5 stars, However, Dr. Kleinfeldt was not at all personable or patient. He came in and started talking before even introducing himself. No hello, how are you, nothing! Then he asked a question. I was thinking of my answer, trying to form my words and thoughts, and Dr. Kleinfeldt said " yes or no? I have to enter the answers accurately." I just stopped and started at him a minute and said " I'm trying to form my thoughts." He just looked at me. He pushed like that with all three questions. So, I shared my experience with the front desk and scheduled my follow-up appointment with another doctor."
"Dr. David Ellenberg and the entire staff at Ophthalmic Specialists of Michigan have been outstanding from the moment that I started seeing Dr. Ellenberg some 3 years ago. From the front end staff and the check in process, to all the techs that I see, to Dr. Ellenberg himself, everyone has been very friendly and accommodating. Two Thumbs way Up!"
"I had a sharp burning pain in my eye, and they got me in to see the doctor squeezing me in to the schedule. I went back today to follow-up and again, they treated me like I had been a long term patient. I've found a new doctor that I trust with my eyes, and I'm very grateful to have found him!"
"I have to only give one star because the doctor is the most important part of the process. The staff was wonderful. I couldn’t have been more pleased until the doctor entered the room. My first impression? He was on some type of stimulant. Hyper, nervous, couldn’t look anyone in the eye and very hurried. He asked me about things that were clearly in the file. Which told me he spent no time looking at my chart before entering the room. HIs hand was literally on the door handle to exit almost the entire time. I was at the office for an hour and he was in the room for maybe 5 min. He argued with me. Told me everything I knew for the last 40 yrs was wrong. He didn’t allow me to finish sentences or thoughts before interjecting and finishing my sentences. Finally I stopped asking questions because it was evident he didn’t want to be there. I was asked if I wanted to schedule an annual appointment. I declined. He may be a genius. I don't know? His bedside manner detracts more than enough for me. Based off his behavior and treatment, it is this reviewer's opinion this doctor does not see his patients as customers and has the typical big headed ego, and medical entitlement attitude that prevent many medical providers to acknowledge they are also service providers and we are also customers. If I had to pay for this service out of pocket, I would have asked for a discount for poor service. Of course doctors know their income is guaranteed through insurance which does not motivate some providers to see patients as customers or provide good customer service. My advice to the doctor: Slow down, see less patients, you have two ears and one mouth for a reason. Spend more time LISTENING! And don't interrupt! Ironically I can find the same feedback on here stemming years. This assisted in sealing the deal that this was not the doctor for me. Don’t enable and keep doctors like this in business. Go somewhere else, unless you like being treated like a paycheck and not a person."
"I have been going to OSM for about 4-5 years. The staff if absolutely remarkable. They are extremely efficient. You couldn’t ask for a more helpful staff. They are kind, friendly, knowledgeable and efficient."
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