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Apex Behavioral Health Western Wayne, P.L.L.C.
1547 South Wayne Road, Westland, Michigan, United States
About the Apex Behavioral Health Western Wayne, P.L.L.C.
Apex Behavioral Health Western Wayne, P.L.L.C. is a leading healthcare institution located in Westland, Michigan. Our team of dedicated doctors and health professionals are committed to providing comprehensive behavioral health services to individuals in need. With a focus on personalized care and evidence-based treatments, we strive to help our patients achieve optimal mental and emotional well-being. Our convenient location at 1547 South Wayne Road makes it easy for individuals in Western Wayne County to access the quality care they deserve. Visit us today and take the first step towards a healthier, happier life.
Photos of Apex Behavioral Health Western Wayne, P.L.L.C.
1547 S Wayne Rd, Westland, MI 48186, United States
Opening hours of Apex Behavioral Health Western Wayne, P.L.L.C.
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Apex Behavioral Health Western Wayne, P.L.L.C.
"I am very satisfied with the care that I receive from Dr. Park."
"DO NOT GO HERE! They lie to you and say they will care for you but its just a lie. They WILL NOT take you or your problems seriously. The front desk staff will yell at you for failing to do their jobs. AVOID AT ALL COSTS. DO NOT COME TO THIS LOCATION."
"I am speaking of Dr. Liz and Dr. Carrie. These woman are amazing. They have done such wonderful things for my family. They have in person and telehealth visits. For students in high school and away at college this is amazing. They are kind, caring, listen and give real life suggestions. Thank you so much!!!"
"I cant believe what a dump this place is. Seriously, i heard it was equally as bad inside. I would be ashamedif i was the Drs. How can you help sooth the mind in such a dump? Plus they dont fax papers? Wth its 2022, not the 80s. Why dont u utilize faxing? Now i cant speak on how good the Drs are, but given the conditions of where they work out of shows me its just about MONEY n not patients mental health. Omg a sketchy dump"
"ALL THE BAD REVIEWS ARE 100% TRUE. Until today, I had been a patient here for several years. I'm only being treated for anxiety & the medication I take is not a controlled substance. I like Dr. Chang & have never had a problem with him. THE STAFF, on the other hand, are ALWAYS a NIGHTMARE to deal with. From the OFFICE MANAGER, RANDY, right on down to the rude, bull-dog faced RECEPTIONIST who seems to think she makes the rules. Last monday afternoon I made a virtual appointment to see Dr. Chang. The receptionist scheduled me for today (wed, April 13, 2022) at 10:15 a.m.. However Dr. Chang never came online. When I called the office to let them know that Dr. Chang never came online for my appointment, the receptionist said " that's because you forgot your appointment was for Tuesday" which is completely untrue so I corrected her and let her know that my appointment was in fact for Wednesday at 10:15 a.m. but she didn't hear any of that because she was yelling over me and told me now I have to wait until the 25th to get my medication!! (It's very dangerous to go more than a day or 2 without my meds because they are mind-altering drugs & my vision & thinking can be affected.) I told her that will not work. This is their mistake and they need to fix it. She then said not to blame her while she is trying to help me... (help me? Really??) That's when I told her that she has no business working with the public and that she has the worst attitude and that's when she hung up on me!!!! I called right back & she answered, laughing at me and in a mocking manner said "I'm sorry I don't know what happened" and she hung up on me again!! When I attempted to speak to Randy, the office manager regarding this matter, I was met with hostility & received VERY LITTLE cooperation. He refused to answer any of my questions, especially regarding whether or not the company records calls to the receptionist's desk (likely to protect his coworker) So let's recap: the receptionist made a mistake and scheduled me for Wednesday with full knowledge that Dr. Chang wouldn't be taking virtual appointments that day. When I called to find out why dr. Chang was not online for my virtual appointment I was blamed, belittled, yelled at and hung up on!!! Then when I tried to call back I was laughed at. Im glad the receptionist thinks its funny to antagonize mentally ill people who come there for help. However I don't think it's so funny and I am going to make certain that she is not able to abuse another patient again."
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