Ketamine Institute of Michigan
23800 Orchard Lake Road, Farmington Hills, Michigan, United States
About the Ketamine Institute of Michigan
The Ketamine Institute of Michigan is a leading medical facility located in Farmington Hills, Michigan, United States. Specializing in the use of ketamine for treating a variety of health conditions, our team of experienced doctors are dedicated to providing cutting-edge care and personalized treatment plans for each patient. With a focus on mental health and pain management, our institute offers a safe and effective approach to improving overall well-being. Visit us at 23800 Orchard Lake Road to learn more about how ketamine therapy can help you.
Photos of Ketamine Institute of Michigan
23800 Orchard Lake Rd #100, Farmington Hills, MI 48336, United States
Reviews of Ketamine Institute of Michigan
"I am a Canadian who has been in our Healthcare system and I now have to go to the US for treatment I pay for out of pocket. I can truly say, my investment is well spent in the US. ALL the staff is what makes the Ketamine Institute of Michigan as great as it is. From the smiling receptionist(s) to the nurses, doctors and other staff at the Ketamine Institute of Michigan I have yet to encounter anyone there who wasn't amazing!!! Thank you for making a not so great situation into a great experience."
"Very sketchy clinic. I can't speak for the Doctor, but the owner who runs the entire clinic, Laura, could care less about helping people, & is more concerned about her bottom-line by taking advantage of desperate individuals; being vague & unforthcoming about what is needed from the prospective patients. Take this review with a grain of salt if you will, but if you've interacted with this clinic (and Laura in particular), in person, over the phone, and/or have read some the defensive & in-denial responses she has left to reviews (and assuredly will leave for this one) containing legitimate complaints you'll understand what this clinic is all about. The initial appeal of this clinic is it seems to be the most affordable until you realize your health isn't the priority here."
"I spoke with Laura on the phone today. I had called months before asking if she had received referrals from my doctors for treatment. She texted me & simply stated no & did not elaborate or even ask who I was. I sent out the release form found on the website & my doctor had stated that they did sign a release of medical records for K.I.M. I called back today & Laura answered. I again told her I was interested in Ketamine infusions for chronic pain & depression & asked if my medical release/referral was received. She again said she didn't receive anything without asking my name, DOB, nothing. I asked how she knew she didn't get anything for me without knowing who I was & she began to laugh & stated she didn't receive referral/records release for ANYONE via mail, fax, or email. I asked her where it should be sent. After she gave me her direct fax number again, I asked her name. She then stated she didn't like the "tone of the conversation" & that maybe I needed to "seek care elsewhere" before proceeding to hang up on me; even though she was the one who was incredibly rude, unprofessional, & unhelpful when I just needed to know what else to do & what steps to take. I only ever leave reviews (good or bad) if I'm compelled to do so & this is NOT how a medical facility for people desperate for care should be run."
"Laughably unprofessional bait and switch Beware - they will schedule an appointment for a $600 consultation with a physician's referral. When you arrive, they will attempt to charge you $1000 and tell you that your referral never came or was "lost". This is a trap for patients coming a long distance or looking for fast results."
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