Planned Parenthood - Livonia Health Center 15707 Farmington Road, Livonia, MI 48154

"Wouldn’t recommend the doctors was nice and the actual nurse I had was very nice but the people at the front desk were moving so quick they didn’t send my refund like they said they did… when I called customer service they said they would put it through for me…. THE LADIES NEED TO REMEMBER TO TREAT PEOPLE WITH CARE AND MAKE THEM COMFORTABLE I DIDN'T FEEL COMFORTABLE OR ANY PRIVACY AT THIS LOCATION…"

"Beyond terrible experience. My health was clearly not important to none of them since I ended up in the ER. Not only that, I even got an ultrasound at this PP and they couldn't even tell me that I had two ovarian cysts that are the size of a tangerine, but when I was in the ER, that was the first thing they told me about… and they weren’t even looking for cysts. Its Beyond disappointing that a medical facility cant even be straightforward with their patients. Also, I find it crazy that I spoke to planned parenthood about my insurance days in advance before my appointment, and when I get there, the receptionist straight up asks me to pay $600 instead of even inquiring about my insurance."

"Had probably one of the best medical visits I've ever had (28 yr old) staff is really friendly and educated and they made me feel very comfortable. The doctor actually cared and was really gentle during the whole visit."

"Said they couldn't find my insurance and made me pay a huge fee *after* I had services rendered. I have used my insurance recently (within the last couple of weeks) at an urgent care and they had no problem finding it. So I did not have a choice and had to pay it. And I also had to wait an hour to even go to a waiting room. I will not be coming back to this location or recommending it to anyone. They don't really care and will take money from you because of their mistakes."

"Had an amazing experience here! I got an appointment to get an IUD inserted. The check in staff were friendly and I did not wait long. The doctor walked me through the process before starting and when I told her I was worried I might pass out during it, she brought in one of the nurses to talk to me and help as needed. When going through the insertion process the doctor walked through every step she was doing which calmed my nerves. The pain was similar to an average cramp. They also gave me water and snacks just in case. I definitely will come back here for regular appointments. Even if you have insurance you can still come here!"