Trinity Health IHA Medical Group, Primary Care - Plymouth

"We have been coming to IHA canton for 6 years! Absolutely LOVE the clinic and all the staff."

"Doctors and staff are wonderful! Like a lot of men, I was uncomfortable discussing health issues, but Stephanie Gillman, PAC, took time to listen and explain/suggest reasonable goals to set for better health. Thank you"

"I used HealthEquity's chat, that holds my Health Savings Account, to solve an invoice issue with this provider, Trinity Health-IHA Medical Group, that HealthEquity paid but Trinity rejected it due to its primordial, primitive, and Flinstone system! Not only that, Trinity referred it to its stupid collections agency named First Credit: Dumb and Dumber! The amount? $127.00. I had to waste an hour of my time on this trivial amount and collection agency's ignorance, just because of a faulty Trinity system! I called First Credit and the person who answered said she has been dealing all morning with calls from people who already paid Trinity Health's invoices. However, she could not find mine and she hurriedly hung up the phone in my face to get another call. First Credit was no help at all! The HealthEquity Customer Service Professional I called for help was very diligent, accurate, friendly, efficient, and re-assuring. He dug the information out and let me know what was the problem, and told me because of the provider's payment rejection, HealthEquity issued a paper check. He made a note to let the Provider and its collections agency know what happened and not to hurt my credit."

"The IHA team in Plymouth is fantastic. I be Abe been a patient there for several years and have seen several doctors (all of them have been great and have listened to me). I see Dr. Vanhooser now. He is a amazing doctor, he really cares, takes time to listen and is equally great with my son. His nurse is also very personable and has a positive attitude. I highly recommend making an appointment with him and visiting this team."

"We have been going to IHA for almost a year now and I have nothing but positive comments. Appointments were easy to get. I did have a problem with the portal but I think it was my fault. The person helping me was great. My primary care doctor is fantastic. Answers all questions and doesn’t prescribe unnecessary tests. The doctor always answers my portal questions promptly with kindness and concern. I went to a gyn on the 3rd floor for a check up. He too was amazing. Found some abnormal things and was scheduled for surgery within two weeks. Answered all my questions and made me feel completely at ease. He sent time with my husband and myself prior to surgery, was in the operating room before I arrived. Just knowing that he was there put me at ease once again. The best part, was that when I woke up after surgery, he was there to explain how everything went. He took time to explain everto my husband. My surgery was on a Wednesday and by Friday afternoon, I received a call with the biopsy results. I just went for my six week checkup and routine PAP test. I had the results in my portal within a week. Everyone from the receptionist to the nurses are kind, respectful and helpful. I am so glad we found IHA."