Brighton Health Center

"Great customer service, quick, and timely. And the only time in my whole life, I didn’t even feel the needle for the blood work! Super friendly I will continue to use them as a lab!"

"I go here for blood draws and never have any problems. The staff has always been very friendly."

"Updated: Unfortunately I have had to transfer my daughter to another facility. I LOVE the doctors here. Our issue was that getting an appointment here impossible. My daughter had a routine checkup for her 18 month appointment. She got scheduled late into the month so she was almost 19 months and then they canceled and then couldn’t get her in until she was almost 20 months! That’s ridiculous! It was for her 18 month appointment! And if your child is ever sick don’t ever think you’ll get in to for an appointment. It shouldn’t be so difficult to see a doctor for your child which is why we had to look elsewhere. It’s so unfortunate because the doctors are fantastic but you’ll never see them. We love Brighton Health Center! My daughter goes here and we love her pediatrician. Everyone is friendly, it’s clean and fast!"

"Vanessa Scowden is the finest, most knowledgeable and proactive physician I've ever had. She's extremely intelligent, competent, well versed in current studies, and comprehensive. She's also kind and treats me with dignity. 5 stars!"

"I don't like writing bad reviews, however I think this issue will not be addressed until more people speak out. This is the second time this happened to me in four days. First I emailed through the portal to get an appt for my son as he has been ill. I did not hear back for two days so I called. I was given to the Nursing line and then hung up on after a 20 minute wait. I called back to the number that is posted and the lady got me directly to the nurse and made an appt for that day. After that appt he began to show more symptoms and I again emailed the NP and called the office. This time I was on hold to speak to the nurse for 1 hour 20 minutes and then hung up on by the nurse Marcy when she asked is this call is for me or another person and I answered for my son. During my wait time I called again and spoke to the front desk and the woman said that this is a normal wait time as they are extremely busy. I emailed at 8:07am and called at 8:12am in the morning and the system said it was a 12 minute wait. This is not true. I am extremely frustrated with this system and the nurses hanging up on me not once but twice before I can even get out what I am calling about. This is awful customer service and needs to change. Everyone is busy today however this is rude and ridiculous for patients to have to deal with this behavior."