Crossroads Healing Arts 1004 Parkway Avenue, Elkhart, IN 46516

"I scheduled an appointment for a consult and was not told at the time of the consult there would be $250 fee for the appointment. 24hrs before I had a medical emergency and called to speak with the nurse to explain and reschedule. I was on my back for week with no ability to go in and the urgent care visit for proof. Two days later I had a $250 charge on my account. Later found an email in my spam folder with this disclaimer. I have left a message, and sent two emails and no one has called me back.i would hope in an emergency situation like this they would make an exception to a reschedule. Seems not. Just a forewarning as I have now read and heard from others they do not respond and have not disclosed their consult fee."

"This medical office is, quite literally, a breath of fresh air! All the staff are warm, friendly, attentive, and helpful. Every visit is pleasant and the staff work together to serve and place value on the clients. Highly recommend!"

"Went for a consult appointment. When I made the appointment, I confirmed it was just a consult and staff never mentioned a fee to just to go in and talk with them and see what they had to offer. I was STUNNED when I left and they charged me $240 just to see what they offered. Typically consults are at no charge or at least a reduced fee. If I had know I would have NOT kept my appointment. NP was nice enough, but partly felt like a sales pitch. If you're looking for naturopathic medicine you should look at all your options in the area."

"I'm extremely grateful for the treatment and professional/kind staff at Crossroads Healing Arts. I just finished my final UBI treatment (3x weekly for a month) to deal with Lyme's. My blood work yesterday showed it's been successful. No more sperochets detected. Worth every penny! Highly recommend."

"This is one of the worst run practices in existence. If you are reading this, find another provider. I have been a client here for somewhere around 6 years. Here are some examples: It’s very common for the doctor, nurse practitioner, phone nurse, and front desk staff to all give you opposing information. You will never get a clear answer on anything. The HRT docs here are using ancient protocols that will absolutely harm your body. They truly know nothing about modern day hormone replacement. Each time you visit, you will be subject to a completely different set of rules and protocols as the previous time. Nothing will ever work twice here the same way. If you need to talk to a nurse on the phone about meds, you can leave messages and they will never call you back. I actually had to drive in there a few times and confront them face to face. Prices for the same service have been different (all over the place) each time I’ve visited. I went to the office recently before traveling and was told specifically that they can send medicine to me as they do for other customers. They can longer prescribe higher quantities of medicine for traveling. Once I arrived at my destination I called them on 4 different occasions and was told they’d get back to me. Never happened. Not once. Now I get letter in the mail dismissing me from the clinic because of my “extensive travel plans”, which they told me face to face would be no problem. They changed doctors on me at one point. I told the new doc what my dosages were and they told me that I was wrong and that could never happen. Made me feel like a liar. Until they went through my records and saw it was correct. Then they changed it without telling me. This place used to have a legit doctor on staff and now he’s gone and there is no one running this place who knows what they are doing. It’s a nightmare to get anything done here and the entire team is fully incompetent. Do yourself a favor and look elsewhere."