Keszei Vision Care, PLC
3050 Old Centre Road, Portage, Michigan, United States
About the Keszei Vision Care, PLC
Keszei Vision Care, PLC is a leading eye care institution located at 3050 Old Centre Road in Portage, Michigan, United States. Our team of experienced doctors and health professionals are dedicated to providing top-quality vision care services to our patients. Whether you need a routine eye exam, prescription glasses, or treatment for a vision condition, we are here to help. Visit us today to experience personalized and comprehensive eye care that will help you see the world in a whole new light.
Photos of Keszei Vision Care, PLC
3050 Old Centre Rd #102, Portage, MI 49024, United States
Opening hours of Keszei Vision Care, PLC
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
08:00 - 12:00
Thursday:
13:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Keszei Vision Care, PLC
"Switched to Keszei Vision Care and extremely satisfied with the entire experience. Entire staff provided a great transition through process of switching to Dr. Keszei. Scheduling was a breeze. From the moment I walked into the office, front desk staff was super friendly, offered amenities while I waited for scheduled appointment time period. Wait time was minimal, and staff that performed test was prompt and friendly. Dr. Keszei was friendly, thorough, and provided explanations of examination and test results. He listened to questions I had and provided answers to all my questions. Exit after the appointment was prompt, efficient, and staff couldn’t be more inviting and friendly. They provided follow-up information to assist with Dr. Keszei’s directions. Office was quiet, calming, atmosphere. Thank you for a wonderful experience!"
"Very rude and inconsiderate front desk associate. Her elitist and entitled style makes for a very difficult experience. As you can see from the reviews, this is a very common experience for many patients. Disappointing."
"Upon our arrival, the receptionist acted like we were bothering her. As I was walking around with my One year old granddaughter to give her things to look at. Receptionist RUDELY yelled at me "Ma'am YOU can NOT be there, YOU HAVE TO STAY up there. The tone of all staff was so unprofessional. Short, abrupt, disrespectful and Heart breaking. The woman who took my daughter back for exam RUDELY TOLD MY DAUGHTER " YOU CAN NOT BRING YOUR CHILD" My daughter was just getting up out of chair AND was going to hand baby to me. That is why Grandmother came. During the exam, the woman was VERY CURT with my daughter. As a Registed Nurse, it was so sad to see staff act so uncaring. Carol Fox RN"
"Received a call from receptionist on the afternoon of May 23 to schedule an appointment. She told me they just had a cancellation for the following day at 2:45. I took the appointment and she sent a link to fill out all of my medical history, which I completed. I was told NOT to come into the building before my scheduled appointment. May 24, I arrived at 2:00 because I had come from a different appointment, so I waited in the parking lot for my 2:45 slot. I walked in at 2:44 and the receptionist furthest from the window told me she would be with me as soon as she was finished. I sat down and waited for about 5 minutes and another receptionist came to the window and I stepped up and explained I had a 2:45 appointment. The furthest receptionist told me it was at 2:15 and I had missed the appointment. The closest receptionist started to get the paperwork for me to complete when the other receptionist told her no, to reschedule me. First of all, I was told 2:45. I received no emails or any reminders with the appointment time and I was in the parking lot for 45 minutes waiting because I was told not to enter until my appointment. The furthest receptionist has no professional level of communication and escalated the issue by her unprofessionalism. I will not return to this office and would not recommend them based on her demeanor. This is not the only office in town, although you would have thought I was at her mercy."
"A eye exam costs $356.95 before insurance. After insurance it cost $167.52. Their hours were incredibly inconvenient for me so I had to take time off school to go here just to wait around for a long time to be seen when the place seemed empty. And then get my eyes tested (never got any results so I guess my eyes aren't rotting?) and they test my vision and dilated my eyes. And they did a test that cost a extra $40 without telling us that it cost extra before doing it. And we had to pay for it upfront because they thought no insurance would cover it but ours did and it was taken off our final bill. We were never told that this eye exam would be this expensive. And I emailed them as asked why in the world would you charge $350 for a eye exam?? Is my eye sight cured? It sure doesn't feel like it. Plus they will be contacting me in 2 years to have another appointment. I will not ever be going back. Plus they made me jump through so many hoops to make a account with their dumb website and activate the account within a certain amount of hours and I kept having to use it for the appointment yet once I did the appointment all it did was let me download my glasses prescription which could have been emailed to me. Anything that the account could do a simple email could do so much easier. 0/10 don't waste your time energy or money on this place A regular eye exam should be about $60 and insurance should only make you pay about $10."
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