OnPoint

"Terrible customer service, and unprofessional. They assigned me to a therapist that would literally leave me 3 months after my first appointment. The whole situation is just a mess and they have no regards of helping"

"Definitely do not show up if actively suicidal and expecting to be assessed and have medication management, etc. I showed up suicidal, requesting to speak to a therapist, meds tweaked etc. per the website, this is a “crisis center”. The entire website is incredibly misleading, as reality is that you will meet with an LLMSW who will determine your eligibility for said services. Just beware that this is not a true crisis center - you will leave with an appt in a month where you will talk further, but still leave suicidal and even less hopeless than before, never knew that was possible. Onpoint needs to stop marketing their office as a “crisis center”. It’s really only a community resource to connect you to other services. Do not present here in a true crisis."

"Extremely unprofessional. I'll probably have to hire attorney for them violating my parental rights. Even after they confirm I have parental rights, they say they'll call me back and it's been way too long. And my case manager does no call no shows on the days he scheduled me for. Not just once either."

"I have been going here for around 4 years and I love this place, everyone iv met has been nothing but nice they work with you the doctors are the nicest and make sure you meds work or they find something that does, I would recommend this place"

"Worst place ever! If you haven't been in jail or hospitalized they will NOT help because you don't meet their CRITERIA! Place is a joke! Suicidal 13yr old and cutting bad and they refuse to help! Won't even help refer you somewhere that will! No where for people to go until it's to late!"