Pine Rest Southwest Clinic 4211 Parkway Place, Grandville, MI 49418

"$300 bill for one hour of "therapy" with my child. Dont waste your time, breath or money with this place. Its a scam. All dr vanderwall did the entire hour was ask my child to sit and listen and then charge us $300. A joke if i ever saw one."

"I started here in highschool with Alisha McAndrews and have loved the friendliest of the staff. They help answer a lot of my questions and help make sure I know when appointments are and sort out any medication questions I have that don't need to be done by a doctor. I recently also started with medication management with their pyciatris and have had a really good experience with them as well. I continue to use them as a resource while waiting for my transfer to the Kalamazoo clinic and they have also been really helpful in that process as well."

"The patient assistance fund along with a low monthly payment has made it possible for me to see an amazing therapist. If you can't afford therapy, please do yourself a favor and apply for the patient assistance fund and sign up online for a low monthly payment. Seeing my therapist is one of the best decisions I've ever made."

"My therapists have been great people. Never had a cancellation. Honest feedback. Easy to cancel and reschedule appointments."

"They must be very understaffed because I've been going there for a few years and they never get my voicemails, and when I call back the next day I get put on hold, then transferred to the wrong person, put on hold again, transferred to the wrong person again....the only way I get to speak with someone is if I stop being polite and start to get rude. I hate doing that, but it's the only way I can get my refills. This happens EVERY. SINGLE. MONTH when I call in for my re-fills. The manager's explanation: "Their work load is too full". Then hire more people! I like my doctor a lot, but the office staff/nursing staff is one big frustration after another."