VCA Allen Park Animal Hospital

"Do not recommend if your animal is sick. I picked up a stray cat and took her in. She started to get very sick the second day I had her. I took her to vca to get her help. Set in a room for nearly four hours all while my cat is clearly dying. Didn’t even put her on an IV to get fluids in her when I first got there. I waited in the room with my animal for 1 hour and 45 mins before the actual doctor (vet) came in to look at her. I waited 4 hours in that room all while my animal was dying on a steel table . The only thing they did was take blood and recommend an x-ray. It took them 4 hours to simply take a blood sample. The blood came back, they said they don’t know what’s wrong with her. They believe she might have been Poisoned. The vet gave me three options either rusher to the ER, they said we can give you fluids and a IV and take her home. In the vets words the actual doctor she said even with fluids she’s not going to make it. The third option if I wasn’t going to rush her immediately to their ER then my best option was to but her down. All while I’m sitting in a room for four was watching my poor cat die. I said we better put her down I don’t want her to suffer anymore. Well, it turns out after I paid them 414.00 dollars as soon as I left, they gave her fluids and she made a full recovery. I’m not sure what kind of practices or procedure this company follows it seems to me the profits are more important then the actual care. I will give them credit for finally doing what they were supposed to do four hours later helping my cat. I 100% would not recommend bringing a cat to this place. It was a very poor experience, and there doesn’t seem to be much structure or care with inside their organization. The fact they tried to put the guilt on me for not taking my cat to the ER is cruel. It’s truly despicable when all my cat needed was fluids."

"STAY AWAY FROM THIS OFFICE Every visit I am in there at least 3 hours, every time. Same old excuse given to me, “they weren’t supposed to make any appointments until after said time.” I always wait hours on end and spend more than any other vet charges hoping my dog is in the best care. Dr. Wheat was the last Dr to take care of my dog. She prescribed her medication but neglected to weigh my dog. I even told the front desk my dog has lost weight since last visit. They did not weigh my dog and had her in for 25lbs heavier than what she actually was. The medication prescribed caused heart problems with my dog and within a week of my visit with Dr. Wheat I had to pay more money to put my dog to sleep. I have reached out multiple times. A few days prior to putting my dog to sleep. Dr. Wheat reassured us that she weighed my pup herself in the back. I even spoke to Dr. wheat myself and she refused to take any accountability for not weighing my dog after I told her what had happened. She even said the manager would reach out and call me. After waiting 2 weeks the manager still has NOT reached out to me. They did not take my dog serious and rushed through her visit because lack of care. I am taking all steps necessary so another animal doesn’t get treated poorly the way my baby did."

"Over an hour wait. High prices. Spent $450 on one dog for routine checkup. $1500 on other dog and they still haven't let us know results of tests. This was all over a 3 day period. Will be going elsewhere in future"

"They always treat my animals well and don’t miss any questions I have. They want what’s best for my babies and that’s all I care about! The staff are kind and always make sure to go over treatment cost first."

"Long wait. An hour after my scheduled appointment before the doctor came in and my cat was irritated and not in the mood to be touched by the vet. They had to wrap him in a blanket and come just for a rabies shot. They also charge a lot and make you pay for at least one dose of their preferred flea and heart worm medication. I understand why, but I still wish I had the choice."