Munson Occupational Health & Medicine 550 Munson Avenue, Traverse City, MI 49686

"I would rather have a preschooler see me for my work injury than the 2 females that work in this office. I was treated like a hypochondriac drug user. That was even with my comp case Manager sitting in the room with me! The Nurse practitioner was rude, condescending, and violated my medical privacy rights. She is a bully. She needs to lose her job! I would NOT treat my worst enemy the way she treated me. AVOID THIS CLINIC!!!!"

"Went here for an aviation physical. The service while I was there was pretty good. However, I was never told I needed to fill out some information with the FAA, so I had to quickly do that in the parking lot to continue with my physical. After the physical the doctor, who was super friendly, said he’d call me within a few days to let me know what’s going on with the FAA and my physical. A week goes by and I hear nothing. So I call, the lady on the phone said it was deferred to the FAA and she would reach back out Monday to let me know what exactly that means and what to expect. (I am new to all this) By Wednesday, I still had not heard from them, so I call again. The lady on the phone googles what it means and tells me the FAA would reach out to me. Please work on communicating with your patients and setting expectations. And most importantly do what you said you would!"

"Absolutely horrible! The nurse practitioner made me feel insecure, horrible as a person because I was brutally honest about my past. I left the office after 2 miserable hours in tears! Do not go!"

"As an employer, I am still waiting on drug screen and TB test results for over a week. They said it has been sitting on the Doctors desk for 4 days and they just keep giving me an excuse for not sending the results to me. They always have to put you on hold when you call. First time I called I was told I can give authorization over the phone, I called later the same day to give authorization and they said I would need to give the employee an authorization form on my company’s letter head... please get your staff trained and a process in place. I work with other occupational health centers and they turn results around in 3 days and send them without even having to ask..."

"they were insensitive to my condition after they riddled my hand with shots and expected me to go back to work the next day and denied me an extra day off work. My joints ached and i couldn't even grip a coffee cup after a procedure that was done to me. I tilt and push heavy equipment around and my workplace isn't like the rest where they have heavy/light duties. One job, one function. I had a hard time getting a hold of someone and when i did i was put on hold for incredibly long times. I don't recommend this facility to anybody. Their not very friendly either. Good luck to anybody that chooses this place still. They have a lot of work to do."