Dental Clinics North - Mancelona

"Very respectful and did a wonderful job fixing my teeth."

"If I could give this dentist office a big 0 stars I would. This women dentist they have on staff 4/24/2023 is the rudest dentist I’ve ever been to. Also I’ve had problems with explaining payments with them. They assume because you are on state medical assistance that you have no other way of paying. To that the receptionist lady who is no longer there told me we are not like other dentist offices. But I still had other ways of paying. That was a whole ordeal. I would not recommend going to this dentist because if things are going right or if she (Dr. Thayer) is having a good day there will be no problem but if she’s having a bad day and there are any questions you have you will have problems. It is a patient mill for sure. Over booked is what I was told and in my opinion no time for your silly questions. This is not a real dentist office that is very true and Dr. Thayer we can hear you talking to the assistant and see you rolling your eyes just a FYI. Unbelievable and unprofessional. The weirdest uncomfortable dentist visit ever."

"I had my teeth cleaned and had fillings put in yesterday and the staff and the dentist ladies were top notch! I haven't been to the dentist in a few years and they made me feel so comfortable and at ease! Thank you so much!!!!"

"Really bad service. Female dentist on duty had no compassion or understanding. Was so rude I left without finishing the appointment. Wasn't able to sympathize with confusion over coverage. Was rude about me being upset and crying about insurance issues."

"This facility has a policy where you need to confirm your appointment within 24 hours of your appointment otherwise they will cancel your appointment. The “office manager” is not personable at all. She talked down to me in a condescending way any chance she got. I clearly stated that I had no prior knowledge of this policy and that I understand the policy going forward. However, I asked if she would be able to check in with the other person that just accepted my appointment (less than 1 and half hours ago) if they would potentially be available for the appointment they were offering me as I had an orthodontist appointment and needed to keep my scheduled time. (If they weren’t available- no big deal) She gave my request and situation no thought or care. I am disappointed and sadly finding a new office. I have been going to this clinic since I was a little girl. Chivalry is dead."