Kroger
2906 Union Lake Road, Commerce Charter Township, Michigan, United States
About the Kroger
Kroger is a well-known grocery and supermarket chain located at 2906 Union Lake Road in Commerce Charter Township, Michigan. This institution offers a wide range of products including bakery items, fresh flowers from the florist, a variety of food options, health products, and a selection of liquor. With a reputation for quality and convenience, Kroger is a one-stop shop for all your grocery and household needs.
Photos of Kroger
2906 Union Lake Rd, Commerce Charter Twp, MI 48382, United States
Opening hours of Kroger
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of Kroger
"Some of the worst customer service I’ve ever had. You stand in line at the deli counter, people are working behind the counter, and they don’t look up to acknowledge the customers in front of them. They’re comfortable letting people wait there for minutes at a time. They’re short and rude with you, and they want you to shout across the entire breath of the deli counter to even get their attention. Then, when you go up to the customer service desk to speak to a manager, to inform them of the situation. They practically ignore you too three people standing behind the counter, not one of them, looked up to acknowledge me, and two of them walked away without acknowledging me. Finally somebody does acknowledge me, I inform them of the situation and request to speak to a manager. There’s no manager available, and the person behind the counter offered no solution, no consideration, and genuinely did not care about my feedback. May I remind you that we the customers are paying your wages. Has it somehow slipped your mind that these are the people that you’re supposed to be taken care of. What happened to customer service? What happened to caring about your job or the people that are shopping in your establishment? If you stay quiet and don’t give feedback, you’re equally as guilty. The problem will never be fixed if it is not addressed."
"Not having good experiences here lately. My latest visit was at 930 am not last thing at night. Frozen vegetables need to be restocked. Bananas should be restocked. Kroger brand ice cream needs to be restocked. Coffee creamer needs to be restocked. Swifter refills need to be restocked.Customers should be asked if they want paper or plastic. Baggers need a lesson on how to bag. Paper bags should not be filled to the top.Cashier should be pleasant and smile and not admonish me for asking for paper bags over plastic. Very frustrating……"
"Going downhill. Having lines for self checkout that consistently go more than halfway down a shopping aisle because you can’t open more lanes is ridiculous. There are often no small carts or baskets when you walk in because they don’t bring them in from outside. Oftentimes items are not stocked well. Starting to feel trashy."
"The produce section is consistently half empty and what is in there looks like it’s been there since the begging of 2022. Rotten basil, shriveled parsnips and plenty of other things. it’s only 2 minutes away but man they make it hard to continue coming back."
"Five stars for the Sushi! Like fresh made rolls!! Beautiful, intoxicating, flavourful, dang.... amazing presentation & taste. Three .5 for Kroger itself. Shelves a mess, half empty, a Covid in something 74 went over the speaker to security. Floors were quite dirty. A store employee was unwilling to walk me to what I needed while putting away stock, the item in question happened to be two isles away & I spent about 20 minutes looking for it, live away from this stop. Spent about 99$ and way to long of a time period in this store. Post receipt in photos."
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