Henry Ford Medical Center - Fairlane 19401 Hubbard Drive, Dearborn, MI 48126

"Don’t come here if it’s an emergency, and know they will have you waiting 5 hours to be checked. I can’t believe a service that should be fast for patients feeling pain, but they got you waiting and suffering for that long. There is barely any patients I can’t count them with my fingers and still 5 hours? I mean, I would understand if it was crowded. But for about 10 patients you take 5 hours for my turn???? Saying you’ll “share this review with the appropriate staff/team” doesn’t do anything if you don’t actually do something about it."

"Horrible hospital, the wait alone took me over 5 hours just to see a doctor in the ER. Poor customer service and they seem to be short staff when they have so many sick patients waiting for treatment. If you feel like spending your entire day at the hospital then Henry Ford Hospital is the place to be."

"Okay! First of all I am a patient of Dearborn Fairlane Henry Ford Clinic/Oncology. When I arrive, the ladies at front desk professionals and pleasant. Pharmacy, wonderful staff. Oncology, ladies at front desk, great job. Wanda, Medical Assistance she is wonderful! My second time around, she is the same from 3 years ago! Nurse: Samantha, nice lady! The staff are also wonderful (nurses) My doctor, Dr. Mattour,, awesome!! Attentive and caring. I am blessed grateful for All above who make my visits"

"I am actually in disbelief at how horrible and pathetic a hospital can be. Worst hospital experience I’ve ever had. Took my two little sisters in because they were very sick one of them 6 MONTHS OLD and one of them 5 YEARS OLD. After waiting for more then 4 hours I ended just leaving and going to Beaumont hospital. HORRIBLE HOSPITAL. Don’t understand how the city of Dearborn has this hospital even open. If I can leave zero starts I would."

"I can't say much for the rest of the place on my latest visit, and the phone receptionist definitely does their job putting you off contacting the actual people you need to contact, directly leading to my latest visit to their ER, but what an ER! That ER was chef's kiss excellent doing for me what 8 phone calls and as many different people couldn't do in the superseding week. They were so good in fact the I would give it, and everyone I saw on my visit 6/5 stars if I could. A real life saver. ;)"