McLaren Lapeer Region

"Even if you're dying keep driving go to the next hospital, these people are likely to kill you/ let you die. Irresponsible staff and administration as well as unprofessional. They make it well known that don't care about you. Plus I see a guy take a pee sample from a patient with no gloves, not wash his hands and then continue to help other people. That's just one example that I can fit in this comment. But if they can't even wear gloves you can imagine they don't care. Multiple instances of not wearing gloves I've seen."

"Really frustrated with the hospital. They've dropped the ball many times with my 82-year-old dad's care. He was scheduled for a CAT scan of his neck because of a lump. They "accidentally" scanned his back, twice. And yes, we were still charged for it. And yes, it is cancer! It took 4 months to get the correct CAT scan. And another 2 months to get the test of the tests before treatments could start. They put off his STAT feeding tube so he went 2 weeks without being able to eat or drink. Ended up in the ER and that's the only way we could get the feeding tube. Dr ordered a STAT ultrasound for a possible blood clot in his leg over a week ago! The hospital says they didn't get it. Dr sent it a second time. The hospital says they still didn't get it. And there's so much more! Apparently, they only care about their patients if they're dead. If it wasn't for the ongoing cancer treatments we wouldn't even bother with this hospital. If you have a choice which hospital to go to, don't pick this one unless you're trying to die!"

"I birthed my baby at McLaren Lapeer, and I would just like to leave a note about the STELLAR staff on the labor and delivery floor! I had the best experience!!! My labor was very quick and things were unplanned as to how quick it went, and the nurses jumped into action! It happened during shift change, and the day-shift nurses stayed longer to help just because we had already established a bond, and I really appreciated that! That made me feel comfortable in the high-stress action time. I have zero complaints about the staff, only good things! They were just so helpful for me, not only with information, but just pure support! Per the dad: “huge thank you and damn well job done”"

"I went to ER Tuesday morning for stomach pain. Was being prepped for emergency surgery around 3:00 pm. Home and doing as good as can be expected Wednesday at 1200pm. Every single worker I had to deal with during my stay was very nice, professional, helpful and very understanding. I couldn't ask for a better staff or doctors. I greatly appreciate everything they did to make my stay comfortable and good as could possibly be."

"They deserve less than no stars!! This was by far the worse experience of my life. I’m a stroke survivor and came in because I had a large bump and bruise on my forehead but couldn’t remember if I fell. As I was sitting in the waiting room I experienced several instantly stroke/seizure like symptoms while in the waiting room. My husband had to yell for help and when the horrible Dr. Downs said it wasnt a stroke maybe a seizure (that apparently wasn’t deemed serious enough for immediate action)was taken back. Had to wait for a MRI/CAT scan. After those show no “noticeable signs” they wanted to discharge me without further evaluation. I was waiting to see the neurologist that was suppose to see me almost immediately. Because Downs seemed in not a stroke I was pushed down the pole. So I guess any seizure type symptoms don’t matter. I was left in the ER for over 36 hours with no room placement. “Neurologist” on staff say me for a min, left and wanted to wait until Monday to do an EEG to see if I had a seizure. Idiot doctor left for his weekend holiday while being on call. I was left in a room with a bedside commode that wasn’t emptied the whole time I was there. Then to top it off they blew my IV not once but twice. Never got any orders for pain relief. Doctor supposedly didn’t respond. I couldn’t even get a damn Tylenol. Oh and as I’m getting my urinalysis back the nurse accuses me of being on drugs. Stupid nurse didn’t check my med list just right away jumped down my throat and refused any further meds because of HER incompetence. This place is a damn joke. I will never go there again! I would rather drive 30 miles out of my way then be afraid of not walking out the door because of , IGNORANT, UNPROFESSIONAL, IRRESPONSIBLE and just plain nasty hospital. I was also denied a patient advocate which is illegal. This is the only horrible hospital in lapeer. If you value your health, wellness and actual medical care I wouldn’t step foot in that hospital."