KFC 45780 North Gratiot Avenue, Macomb, MI 48042

"I went twice in the last 2 weeks and the food was good both times! The chicken was hot, fresh and crispy. The biscuits were hot and soft and the fries were good. I tried the nuggets for the first time and they are delish. The cashier was very professional."

"These people here are trashy and rude and lazy. They were dirty and rude and they didn't even want to take our order. They cursed at us when we told them it's only 8:37 pm and they were closing early and didn't want to take our order saying they're already closed and I seen the food there but they said they can't sell it to us If it's not fresh. My wife is pregnant and really wanted some chicken and I asked if we can't buy it then can we have it ??? And they just cursed at us and closed the window. And when we were trying to order at the drive through we kept saying hello and noone answered . So we drove up to the window and they kept pretending they don't see us. They didn't want to sell us the food because they wanted to take it home themselves. Really unprofessional and really rude."

"13 dollars big box meal. Had to pull ahead and wait 12 min for 1 leg 2 thighs. Mashed potatoes and slaw. Was supposed to be slaw and Mac and cheese. And not even a biscuit. They are getting ridiculous on price vs quality and quantity."

"This KFC is probably one of the worst we've been to. We had our bad experience today around 4:30 pm. To begin with, the girl who took our order was rude to begin and then she walked away after taking our money, leaving us in the drive thru for over 10 minutes. The idiocy continued from there. We then parked to go inside the store. While walking to the entrance, we noted two female employees, one of which was the rude girl that took our order, were outside smoking. My wife asked them why they weren't working given all the people waiting for food. They rudely claimed that they were off shift. After my wife went inside, she saw only two employees, working their butts off, trying to take care of the huge influx of orders. To top it off, the two lazy girls who were outside smoking came inside and fixed food for themselves while people were waiting in line for their food! I'll be referring KFC corporate to this review."

"I wish I could put no stars but To say service was horrible Is an understatement. We pull up to order our food only to get greeted with a disrespectful worker. She had a bad attitude and was really short with us. On top of that she didn’t even give us a receipt so we couldn’t go inside to tell them what our order was. Multiple customers drove away due to how long it took. We shouldn’t be having to wait almost an hour for a small order. I understand if they are understaffed but they need to fix that. I am appalled with the staff and how they treat there customers. I strongly recommended going to a different store. It will be worth the drive."