Potbelly 32457 Gratiot Avenue, Roseville, MI 48066

"Ordered ahead as usual. Had to wait in line for 20 minutes because no one acknowledged me at the counter. The old lady at the counter completely ignored me. Now my food is cold and soggy and will go in the trash. Whats the point of online orders if you're gonna make people wait in line. Will never go to this location again."

"I was in the drive thru and a young lady with a low bun was making my food. All of a sudden a the tall light skinned male manager began yelling and waving his hand around towards the young lady, in an angry manner. I heard him telling her to get out and he was in her face saying that he will call police if she refuses to leave! From the outside, the young lady looked as if she was doing her job nothing seemed out of the ordinary. She looked very frustrated and rightfully so! If I was being fired for a smirk or a laugh I would be furious! Needs to definitely do better and take a better look at management."

"I placed an order using Uber Eats, and my driver made a mistake, so he went up there to fix it, and I noticed that potbelly gave me that same sandwich I never ordered. So I called them and they put me on hold. It was 5 minutes later before I hung up. Learn to slow down. I can't eat white bread, and I don't have free time to make a phone call."

"The Manger With The Blonde Hair Was Extremely Rude She Needs to Be Fired An She Put Something In My Food On Purpose. She's Making Your Business Look Bad Because Of Her Attitude An Lack Of Understanding. Somebody Needs To Call OSHA"

"I always have a good experience here. I only get the broccoli & cheddar soup and it is perfect every time. Drive-thru is always fast!"