Charleys Cheesesteaks 4406 Baldwin Road, Auburn Hills, MI 48326

"There were 3 workers there. No one takes your order, it's all on 1 computer, so the line was long. All 3 workers are doing different things, and calling out your order randomly, like for example I was order #22. I ordered 1 Philly cheesesteak, fries, and pop. One worked called my order number and only had my pop, a few minutes later, another worker calls my order and gave me my fries, I wait about 5 minutes for my sandwich to be finished and another worker called out my number again. So 3 times my number was called out by 3 workers, and I had to get my single meal, 3 different times. The food is good, but the counter was very messy. Seeing as there are about 8 other places to eat inside the mall, I would opt for something else, solely for the lack of organization. I did not like that no one took my order, and there was 1 computer to order from. It's nice actually talking to the workers, and being able to answer questions. Also it's card only, no cash."

"My food was good. The service was horrible. I ordered a large chicken philly meal. They gave me my fresh 8 mins before my food was ready I waited a total of 15mins for my food. Customers who ordered after got there before me. The cashier is extremely rude an definitely should not be the first employee up front super rude"

"Horrible experience, Horrible staff, two cashiers, yet the guy thought it was more important to play on his phone then serve people. Food ended up in the garbage, not even worthy to feed my dogs."

"I had ended up ordering from here because I had been craving a Philly cheesesteak for months. I was very disappointed in the food I had ordered (I purchased through Uber eats), turned out the meat was a bit overdone, my mozzarella sticks weren’t cheesy, and my fries were soggy. Very disappointing, first time ordering from here, and it will be the last time."

"Spent 34 dollars. No one greeted us so we ordered through the kiosk. We didn't get the extra lettuce extra mayo extra buffalo sauce extra tomato on our subs. Not returning anytime soon. We are here weekly. I guess it's Panda Express next week."