Tropical Smoothie Cafe
9019 Telegraph Road, Redford Charter Township, Michigan 48239
About the Business
Tropical Smoothie Cafe is a vibrant and welcoming cafe located at 9019 Telegraph Road in Redford Charter Township, Michigan. As a popular destination for delicious and healthy food options, this cafe offers a wide variety of freshly made smoothies, sandwiches, wraps, and salads. Customers can enjoy a tropical atmosphere while savoring their favorite menu items, all made with fresh ingredients and bold flavors. Whether you're stopping by for a quick snack or a leisurely meal, Tropical Smoothie Cafe is the perfect spot to relax and indulge in a refreshing and satisfying dining experience.
Photos
Contacts
9019 Telegraph Rd, Redford Charter Twp, MI 48239, United States
Opening hours
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
10:00 - 20:00
Reviews
"Waited behind someone 5 minutes in the drive thru just to park to go in, spoke to the person in front of me and she said they did not say anything over the speaker. Not sure if it's broken but there was no sign posted. When i went back outside there was a line at the drive thru they person in front looked upset i let them know we just had the same issue so clearly this was not a one off. Worst service ever a bunch of teenagers in here taking over 20 minutes to make a smoothie just to make it wrong. Had a banana Chai mobile order so there couldn't have been any miscommunication just to get something with strawberry, didn't have the time to wait for them to make it the right way. Ordered the edible straw which was listed on the receipt which I was charged for, and had to ask for it because it was not given to me. While I was in there, they made another lady's smoothie wrong. A gentleman was standing in there for 5 mins without being acknowledged. They did not appear to be short staffed there were 4 girls behind the counter."
"This is one of the WORST Tropical Smoothie locations I’ve ever been to on multiple occasions. The light skin male manager is always doing his best and I appreciate him. There are also a couple good staff. HOWEVER there are some young employees that make this a horrible experience. I have pulled off multiple times while waiting close to 10 minutes with NO ONE in line. Just yesterday I literally waited 10 min and they totally forgot about me. The young girl came to me and was like “what u get?” I said Nevermind and pulled off. This location needs a HUGE REHAUL or just needs to SHUT DOWN! If I continue to go, I’m going to begin to review both GREAT experiences and TERRIBLE ONES!"
"While I'm a big Tropical Smoothie Cafe fan, this specific location has been inconsistent, leaving me with more disappointments than satisfying experiences. The service is often slow, and the smoothies, on numerous occasions, exhibit a watered-down consistency or inadequate blending. Today, (11/14) I utilized the mobile app and my birthday reward to order a smoothie, only to encounter another instance of a diluted/watered down beverage which led me to have to doctor it up once I got home. I usually try to avoid this location, but if you happen to end up there, it's wise to remind them to ensure a well-blended, non-diluted smoothie—though, frankly, that should be a given. Unfortunately, my suggestion would be to explore another location for a more dependable experience."
"I just finished at the gym and wanted to treat myself for a week well done. Pulled up and asked what drink did you have with mango in it. This smart mouth told me to figure it out. I was so pissed I told him you work here. Again he told me to look at the menu. I parked my car went inside and said are you the one working drive thru he stated yep. At this time I was the only customer in the store and no cars were in line. You would think they were getting slammed with orders. This was Thursday November 9 around 8:40 I said whose the store manager. A young lady stated I'm the manager by this time she heard everything and she told him to stop arguing with me. You think he quit NOPE. I had to tell him I don't know the menu or the different drink name but he should. Long story short NEVER tell a customer "figure it out". I'll never go back to this location."
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