Chipotle Mexican Grill
About the Business
Chipotle Mexican Grill is a popular fast-casual restaurant located at 26670 Ford Road in Dearborn Heights, Michigan. Known for its delicious and customizable Mexican-inspired dishes, Chipotle offers a variety of options such as chicken, steak, white rice, black beans, fresh tomato salsa, queso blanco, fajita veggies, guacamole, and more. Whether you're in the mood for a burrito bowl, tacos, or a salad, Chipotle has something for everyone. With a commitment to using high-quality ingredients and sustainable practices, Chipotle Mexican Grill is a go-to spot for a tasty and satisfying meal.
Photos
Location & Phone number
26670 Ford Rd, Dearborn Heights, MI 48127, United States
Hours open
Monday:
10:45 AM - 10:00 PM
Tuesday:
10:45 AM - 10:00 PM
Wednesday:
10:45 AM - 10:00 PM
Thursday:
10:45 AM - 10:00 PM
Friday:
10:45 AM - 10:00 PM
Saturday:
10:45 AM - 10:00 PM
Sunday:
10:45 AM - 10:00 PM
Reviews
"Horrible experience. They are out of everything that makes a good burrito bowl. They claim it’s truck issues but this is a consistent problem here, so I’m more thinking the guy placing your food orders doesn’t know what he’s doing. Employees are also rude and the place is filthy. I’m not sure how you’re still able to operate."
"If I could give -1 stars to this location I would. We went and ordered dinner from here online and they were out of … everything. they gave me a bowl of rice and sour cream. literally. The young lady working the drive thru was extremely rude and unhelpful. Called corporate because that’s what she told me to do when i asked for a refund and she slammed the window and pointed to the number on it. Corporate gave me a coupon for a free meal…. why did it happen a second time when i ordered from this location. Honestly at this point just condemn the whole building or get an entire new staff bc this is not it."
"I can’t believe you can’t see that my order says Burrito and you gave me a bowl. I was expecting one thing and got not at all what I wanted. Being unable to leave the house because my car isn’t working, this really frustrates me. I will never order from this location again."
"This Chipotle is by far the worst location that I have ever been to. On multiple occasions they have been out of nearly everything to make a complete bowl or burrito. On top of that these are some of the most rude staff that I have ever experienced in the entire service industry. Today however was the final straw. I ordered one veggie bowl with guac, queso, corn salsa, cheese, rice, and beans, and one bowl with steak, chicken, beans, corn salsa, red salsa, and cheese, all with 2 orders of chips on the app. When I returned home with my ordered I realized the staff loaded my bowls in sideways so the salsa that they actually did have began to leak out of the container. On top of this over half of my meal was missing(chips, queso, steak, corn salsa, and guac). When I returned to the store to sort it out I was told that they were out of everything that was missing and they couldnt issue a refund and that i would need to contact corporate, I asked if they thought it was acceptable to serve the bowl with only rice, beans, and cheese and i was asked again to just call corporate. I would never recommend eating at this restaurant especially when there are so many other places to eat in this area."
"I’m a Chipotle fan but this location gave me a terrible experience. Placed my order online and went to pickup in the drive through. The young lady that was working the front area and drive through completely ignored me even though she had to come to the drive through area to fulfill the fine in customers. Even after politely honking she turned her back to me. I then just went inside to pick up my order and everyone seemed to have attitudes. One employee left from behind the counter and walked out the front door, (hopefully on break). But I had to pull an ‘excuse me’ to be acknowledged in which I informed the same young lady from the drive through I was there to pick up an order. She reached over on the counter and gave me my order which had clearly been sitting there. When I got home my order was completely bland; chicken had no favor and my bowl was completely drenched in sour cream. Horrible experience, I won’t be back"
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