Sbarro,

4002 Baldwin Road, Auburn Hills, MI 48326

"Posted hours of operation say they open at 11am, yet here at 11:41am and the two people working say they are still closed… even though there is a bunch of pizza on display. Seems like the employees are working on their own hours and not the actual hours of the business. Have seen hundreds of dollars lost with people coming up wanting to buy pizza but Sbarro not being “open”."

"This is the worst Sbarro of them all. Every time I come here I get rude employees very bad service, and to top it all off they overcharge me every single time! As others have said, “open the time you’re supposed to!” Do not post your hours at 11 then barely open at 12 pm! This is the 5th time I’ve came here since they opened and have gotten very lousy service! I will never make you business again! I ordered a box if pizza and was overcharged on the pizza and my mom argued with them and they gave her a refund and refused further service after waiting 1 hour for them to finally open. Sbarro you’ve lost my business and will continue to lose more!!!"

"Made the mistake of ordering an entire pizza. The woman at the desk said come back in 20-25 minutes. When I did she said a few more minutes and she just then began making my pizza and threw it in the oven. Another 15 minutes later she gave me a super undercooked pizza that fell apart when you picked it up. They weren't even busy. Just horrible incompetence, service, and food."

"EDIT: Had to reduce this to 3 stars because they got rid of the 2 breadstick, 1 slice and drink combo. :( The Sbarro came back after being gone for years! I came a couple days ago and got a pepperoni pizza with 2 breadsticks and a large soda. Still as good as I remember!"

"I ordered a pasta, a cheese pizza, and a Sierra Mist. The pasta was warm and you could see the steam on the plastic lid. The pizza, on the other hand, was just room temperature because it was sitting out for a bit before I ordered it. The Sierra Mist was also okay, kind of watered down and I kind of tasted sweeter in it in the beginning? But it was fine overall. But I got everything underneath 10 dollars, so it was a worthy investment. The staff was nice too! Just keep your hands behind the glass lol."