Sbarro

"My grand daughter and her friend just ate there in 12 Oaks Mall and now they both have hives all over. This place needs to be closed. How can I reattach the regional manager???"

"Very rude server! Unbelievably rude, like she’s forced to work or she wants the business to fail. I stood by the counter for 10 min just for her to give me a piece of pizza that’s already there and then another 10 min to pay. No one else was there and they were not busy. 2 people weee working and when I asked her after waiting for 10 min that I need to pay she started yelling at me and said that I should wait. I should’ve just left without the pizza for the service. If my kids were not waiting for the pizza and we hungry, I would’ve left"

"Server was rude, like we were bothering her. Pepsi was straight syrup, no carbonation at all. As if all of that wasn't bad enough, when I bit into my pizza, it was straight up dough still. Beyond disappointed, when I tried this place a while ago it was amazing."

"I was really craving pizza for lunch. I was near the mall so I decided to stop in and get a couple of slices. When I got to the counter and saw the pizza I was shocked because it looked like the pizza had been sitting out for awhile. When the server finally decided to acknowledge my daughter and me I asked her when was the pizza made. She replied "A couple minutes ago". I took her word for it. As my daughter and I discussed what we wanted the server sighed and twisted her lips seeming very impatient. She put our slices and stromboli through the warmer. As she was packaging our food I asked for a cup of sauce. I didn't notice if she put it in the bag or not because I was turned talking to my family. As I turned back around to the cash register to pay the server said "I'm just going to ring this up as a combo. I told her I don't want a combo. Her response was her her sucking her teeth and shaking her head. At this point we were hungry and wanted to eat. Normally I would say something but this time I just wanted to go and eat. I asked her if she put the sauce in and she told me they didn't have any sauce. Whaaaat? No sauce at Sbarro? I used to love Sbarro. I will not be returning. That experience was horrible! The food was ok. I mean it's pizza."

"The food is subpar, the pizza sauce is tangy and bitter and really was not good. The pizza dough was soggy and not cooked all the way. Me and the wife feel like we wasted our money. We would of rather bought Taco Bell then waste the money."