Izakaya Sanpei Restaurant

"Summary: food is ok; free parking; service is not too impressive; make sure you verify the price of the “daily special” before you order; charge 18% tip on the entire bill without your agreement; wait staff is not knowledgeable about how their food is prepared. My wife and I had dinner in this restaurant. It was quite busy when we stepped in. And we were greeted and seated momentarily. One of the entries we ordered is the “duck hot pot”. I also ordered sake and sashimi with the recommendation of the wait staff. Overall impression: 1. The food and drink were ok but the service was truly substandard. Wait staff appear impatient and indifferent to us. They are all seem to be quite busy, with no attention on what we need. 2. They recommend pricy sashimi to us without informing us the price. 3. They charge 18% tip on our entire bill, including sake wine, appetizer, main entry “the hot pot”, side dish etc. When I ask them if they charge this tip on every tables, they said only on the “hot pot” customers and it’s their “policy”. Correct me if I am wrong, this is the first and only restaurant in US that ever charges tip for two-people dinning!! I typically pay 20% tip for all my dine-in but this is the first time I was ever charged tip without my agreement. It’s truly terrible experience!!! 4. The wait staff failed to describe how the food was prepared, probably they just want to stay away from us during dining and come back to collect tip at the end!"

"Unpretentious, warm and inviting. Very reasonable prices. The staff are genuine and friendly. Menu is all encompassing. All your favorite hits, ramen, udon, grilled meats, tonkatsu, bento boxes and seafood. Shabu shabu, sukyaki, yosanabe table service. Full sushi bar. Sake bar. Private room and karaoke. This place is awesome. Great for a quick weeknight solo meal or large birthday dinner celebration! I get the eel unaju teishoku—always good!"

"Recommended by a friend of mine, and I'm so glad I stopped in. The food was delicious. I brought a group here and everyone was impressed with the flavors and the portions. Their soft shell crab app was lovely with the ponzu sauce, and the sushi rolls were delicious and huge. Definitely coming back for the duck hot pot."

"Great Sushi! We had sushi and potstickers. It was very tasty. This place was very busy on a Wednesday evening. Staff were friendly and running around serving the customers. It was a well working system. Definitely come back."