Tim Hortons 10360 Belleville Road, Van Buren Charter Township, MI 48111

"Stopped in for a quick afternoon visit. Greeted at the drive through by a very unprofessional young lady taking my order. Very rude in her responses and it seemed like something might be wrong with her from a mental standpoint. Took much longer than usual to make it to the window and when I do they dropped my order on the floor and told me they didn’t have anymore of what I ordered after I already paid. I let the young man working the window know I wasn’t very happy about that but took what he offered. The same rude maybe challenged in some way girl who was taking the order initially just stared at me and kept say hello in a very annoying tone like she was trying to get me to react in a negative way. Might want to make sure you screen your applicants a little better before letting someone run the window that clearly has mental challenges."

"The last 2 times I've been to this Tim Hortons, the person at the window has not looked at me and said thank you. I appreciate those people who actually make eye contact."

"Our first time here and we ordered the $6 breakfast special and it was hot, fresh and delicious. The service at the drive-through was wonderful!"

"I pass two Tim Hortons to come here on my way to work! The customer service is top notch-ALWAYS-can’t really say that about many places these days. Kudos to your friendly staff. Keep up the good work! Oh and the food is good too!"

"The portion you get in this loose wrap is absolutely insane, you are supposed to wrap tightly to insure the quality of the food and this seems to be a tactic to make it appear bigger than it is. Also as you eat you get a bite of this then a bite of that. Please take care while preparing every order."