Zoup! 25 Michigan Street Northeast, Grand Rapids, MI 49503

"I am currently sitting inside eating with my 9 year old daughter and about to walk out. The food is good, however, all the staff is standing at the counter where you place your order, talking loudly, swearing and talking about very inappropriate things. I am not pleased at all with how they are presenting themselves and unfortunately, that ruins the entire first experience eating here. We will not be back due to a major lack of professionalism. I wish I hadn't tipped them because if I knew we had to sit and listen to that, I wouldn't have."

"it’s kind of funny when they can’t get one thing right with your order. i ordered a cup of lobster bisque with half a pesto grilled cheese. they gave me a try 2 lobster bisque (which tastes really iffy, not their usual lobster bisque) and grilled cheese dippers, along with forgetting the piece of french bread. i used to work at a zoup so it’s really disappointing to say the least."

"This place rocks. The soups are great. The service is great. I wish they had one close to my home."

"I ordered zoup for catering an event and the confirmation order was to have it delivered by 11:30 a.m. It was 11:40 a.m. and no food yet. I tried calling several times with it going straight to voicemail. Finally, we got ahold of a local business next door and they had to check on it at 12:01 p.m. they just left. They did not arrive until 12:25 p.m. an HOUR late! We were supposed to eat at noon. This was the worst experience as I couldn't get ahold of ANYONE and they were so late. This is unacceptable and there was no explanation. I'm so glad we ordered through a third party company as they refunded us in full. If we ordered it directly through Zoup they would've not given us a full refund. LAST TIME!"

"Love this place! Conveniently located next to a Starbucks. Very reasonably priced as well! Combos are offered with fair portions!"