Lakeside Dog Grooming & Pet Supplies

"If I could put 0 stars I would. They did absolutely nothing. All that was done was trimming his nails, they were not buffed at all. My dog scratched my mother with his “trimmed” nails. We waited about 1-2 hours and it was all for nothing. I received a call from the receptionist telling me that the haircut I wanted for my puppy could not be done and that my puppy was very “stressed” and that she was stressed out too. We paid 60 dollars for absolutely nothing, the customer service was horrible the ladies at the front were very rude to my mom, giving attitude to her and just being mean along with the groomer as well. The dogs were yelling and whining the entire time when we entered and when we left the location. They did nothing to my dog’s hair. He looks the absolute same his hair is very uneven from all over. He is itching and licking himself non stop. Do not bring your pets here. They take overcharge you and take your money when nothing is done at all!!"

"They always can make time to fit Pepper in. Pepper always looks beautiful after her groom by them. They treat my Pepper so kind."

"These guys got my sometimes-difficult senior labradoodle into great shape in record time. The staff were professional and communicated wonderfully. The shop was also in great shape. What I did have a problem with was more about the owner's decisions. The usage of a super aggressive appointment "confirmation" bot was annoying to the point where I almost cancelled before I came in. I "confirmed" when I made the appointment, I don't need your system harassing me non-stop so you can save a few dollars juggling missed appointments. I would have also liked to see a no tip workplace, and the credit card surcharge is unprofessional (take it out of your profit, and if you're running so close that you aren't comfortable with taking it out of your profit then you're probably not running your business very well). Finally, please update your kennels, open wire cages allowed every dog to see and bark at the others and my guy was exhausted from being scared of them all. All in all it was an okay experience with a couple of owner problems that really irked me and ruined an otherwise perfect visit. They could make more money if they just took some customer perspective and made a few changes (I would have been fine with double the price I paid if these issues didn't exist)."

"Very clean, well organized. Staff is very nice. My groomer, Cammie does an amazing job with my Golden Doodle"

"Needed to find a new groomers closer to home. Been coming here for almost a year now and no complaints so far. Easy to make an appointment and easy to communicate with. Also has convenient pet shopping for basic needs. They get my dog finished in a reasonable time I was trying this other place out by word of mouth but they always took about 7 hours!! They said they let older dogs air dry and I’m assuming in the cage so i was not a huge fan of that. I gave them 3-4 tries and when I just got bathing done and that itself took 4-5 hours, I was over it. But Lakeside grooming takes about 1.5-3 hours for my 14 lbs dog full grooming which is perfect and always have him looking cute and smelling good. He can be a grump too and hates his nails trimmed but I’m happy they can handle him. Thank you Lakeside dog grooming!"