Childtime on West Grand Blvd

"Was only going to enroll my child here because a. Bright horizons was full , and b. I could walk to this location from my house. I called for a tour and asked if my child’s age group was full. Customer service rep assured me that their was space. My husband and I went up there for the tour. This is NO free parking . We parked at the meter. We went in and I told them I was their for a tour. The worker told me their would be no room for a 1 year old til SEPTEMBER. I told her that they told me their was room over the phone. She said they do that so you will come in for the tour to promote their business. Oh no. What a waste of time."

"They are very terrible! They say they accept DHS but do not wanna go through the work My child was kicked out prior to her already missing a month before because they kept saying her hours/payments weren’t approved when actually were. I asked administrator India to call my worker so she can verify that my baby was approved she said “no that’s not they job”, and jus kicked my child out of the program."

"My toddler was bit and beaten multiple times by another kid while the teacher did not intervene timely. He had bite marks on his arm. When we brought up this issue to director Ms. Tamika Spence, she said they are training teachers. The director Ms. Tamika did not do anything. I became vigilant and start keeping an eye on live videos and saw physical harassment on live videos aswell. This harassment continued and I would see bruising at several occasions on him to the point that I took him out of childtime detroit NCO."

"While I have only been using Childtime for a couple of days now, I am blown away by the attentiveness of the staff. Their new Director, Sydney, is truly special. She has gone above and beyond to accommodate our special circumstances without hesitation. Also, their Brightwheel app allows the staff to give you updates and photos of your baby all day long, which makes being away from them a bit easier. You really don't know how hard it is to drop your baby off at daycare until you do, and the staff at Childtime has made the transition much more bareable."

"Great facility and great teachers. My daughter attended the W Grand Blvd location from the age of 4 months - 3 years old. My daughter learned so much while at childtime that teachers at her new school were impressed that she new her shapes, colors, letters, and how to spell her name. I can only speak at this location, but this place is much more than a baby sitting service. One thing that I love is that they implemented a mobile app which gives us updates, throughout the day, as to what our child was currently doing, pictures of our child in action, and over all updates as to what's planned for the rest of the week, etc. Nothing more brightens my day at work than getting a notification with a picture of my child going down the slide at recess. Management did a very good job at making sure all parents were aware of what was going on at the center. All of the instructors are caring and nurturing. You are in good hands with the staff at the W Grand Blvd location."