Jimmy John's 5585 Gull Road, Kalamazoo, MI 49048

"Tried one of the new wraps, the jalapeno ranch chicken, it was delicious! I have never said Jimmy John's and delicious in the same sentence before today. To me the subs are over priced and just a cold sandwich - nothing special. The wrap, still a little pricey, but very good! Would highly recommend."

"Sandwiches are generally excellent from here, so no real qualms about the quality of the food. I normally go through the drive-through. I can tell you for certain I'm not 'feakin' about how fast they are - I'm more about to 'freak out' about how slow they are. In regards to delivery, this is really where my issue lies, and it's not specific to this location. My sandwich with tax = $7.59. Fees and a 20% tip = $7.10. So if I have the sandwich delivered, it's an almost $15 sandwich instead of less than $8. I see there is a 'delivery fee' as well as a 'service fee' which they claim, 'helps them operate their delivery service' - well then what is the delivery fee for? The driver? Then what is the tip for? I would be ordering left and right for delivery if the sandwich wasn't double the cost just to have it delivered. 50% markup for delivery? Okay, I would pay $10-$11. But 100% markup? No way - and I'm not going to stiff the driver on a tip either. Too bad."

"Ordered extra hot peppers (which you pay for) on a sandwich that already comes with hot peppers. It came with 5 pepper rings, total, on half the sandwich. I normally wouldn't complain about this, but last time I was there they messed up my very simple order as well. It's $15 for this sandwich... it's a sandwich... for $15 it should at least be correct."

"One of the nicer Jimmy John's around. Unfortunately the dine-in was closed due to Pandemic. The store is really clean and it shows. The Staff was prompt and took care of our order efficiently. We ordered our favorite Club Tuna and it was probably the best one we had so far. The portion size of tuna was generous unlike some other JJ. All Safety & social distancing measures are being practiced."