Subway

"Despite advertising that they're open until 9pm, THEY'RE NOT. I put in an online order around 7:15 and received notification that it would be ready by 7:35. When I got there, I was told by the two women working there that they were closed. What? It's only 7:30. I was told that they never received the order and a refund will be issued. I haven't gotten the refund yet. Terrible customer service. It's sad because this subway has been here for so many years and I have so many fond memories here. So unless you want to waste your time and experience terrible customer service, AVOID THIS SUBWAY."

"I placed my order at 6:17 I arrived at the store at 6:20. The lady working (which I assume is the closing manager) told me they didn’t receive my order because she turned ordering off and was closing at 7 even though it was literally 6:20(even though I had the screen up showing my placed order) after confirming I placed my order she said she wasn’t making my order because she’s been there all day and wanted to go home. Soooo I spent money on a sandwich I didn’t receive and to insult me further they placed order as ‘picked up’ and refused to answer the phone. That’s how you guys choose to run your store ? Very interesting."

"So tonight went in with my Dad. Who cannot hear the best. Whoever was working tonight was rude and wanted a cigarette break and said she would be in as soon as she was done smoking. We said no problem. Now she comes in and says “what do you want”. With a very cold overtone. So while we are ordering she is very rude and sarcastic to him. I gave her a few more times before I said we aren’t eating here. Of course he wants to know why and I say bc this lady is very rude. She immediately says “YOU’RE RUDE!” and I said what is your name. She very rudely says “can’t you read???” Yeah. DONE WITH THIS SUBWAY. I will be calling mgmnt tomorrow. And I’m not usually a jerk about stuff. But this woman is going to ruin this local shop."

"Went to this Subway for the first time and when I get back to my work and dig into my food I chomp into a fake nail from one of the two girls that worked there. I tried calling twice to let them know as I had no time to turn back around and got no answer. :/ pretty sad that I spent 29 dollars just to get a nail in my food and then no answer when I call to let them know."

"It was just one worker and when I got in she had one online order. She asked what I wanted. I told her. Asked me if I wanted it toasted I said yes but not with the cheese. I was never asked me what kind of cheese I wanted. Then a few more orders came in and she started saying ppl need to start making food at home. She asked I wanted on my footlong I told her want I wanted on my sandwich. Then I asked her if she could cut it in 4. She did but she did say I was asking a lot for her to cut my foot long in 4. I was getting food for work. This isn't right at all. If you work in food services you should not complain about food orders coming in. You should be happy Or say a customer was asking for a lot when they asked to cut their sandwich in 4. I did tell her I was going to work. So it's work food."