Sura 6909 West Q Avenue, Kalamazoo, MI 49009

"This place has the potential to be really good but it misses the bar. It was just me and a table of 3 who walked in at the same time, no one else. I received a water right away and was expected to order. I kindly asked for 2-3 minutes to look at the menu, the server proceeded to the other table and took their order. That’s ok! What wasn’t ok was that it then took her 20 minutes to return to my table to take my order. Their entire order had arrived at their table before she even bothered to stop back at mine, she never came out of the kitchen before that. For much of my visit there was a man and a woman having a very loud argument in the kitchen in another language. I nearly left. My food was decently good, the salad was great and the crunch fire burrito I got was VERY salty. I removed the spicy fish mix in it and identified that this was the cause. Otherwise it was very good. I think the service is lacking and it could have easily still made a 5 star rating if I didn’t wait so long to be waited on and then I’m not sitting here waiting for my check. I’ve been ready to leave but my server is again nowhere to be found."

"There were no more than 20 people in the restaurant, but it took the kitchen 45 minutes to get our food out. When my wife's food finally came, it tasted horrible, so we sent it back. They overcharged us on our bill and when we asked them to correct it, the owner came out and yelled at us."

"First time here, very cozy, comfy and clean, friendly service, great foods (Large Portion) well prepared and presented nicely. All the side dishes and salad were very fresh with enough spiciness. Definitely going back again with more people. Highly recommended. Must visit place for Korean Food."