Animal Crackers Pet Salon, Kennel & Doggy Daycare

"Charlie, my dog, received what I would call a not good haircut. I let Animal Crackers know. Not only were his ears uneven, but his stomach was shaved and other places were shaved too closely. The owner contacted me and said she would give me a refund which she did! She also said I could book an appointment with her the next time, which I did. Not only did Charlie received a great haircut, but it was at no charge to my surprise! I think I shall always go there for my pet's haircuts!!! FYI: my married name is no longer Elizabeth Terry but Elizabeth Herrmann"

"Great place to have your pet to stay. Knowing that your pet will have fun. Marshy Jo is one happy dog."

"The team at Animal Crackers is great, we've been using them for walk-in nail trimming/grinding for awhile now. The staff is always friendly, the wait is never very long (I try to call ahead to see if it is extra busy or not before heading in). For the price and ease, Animal Crackers Pet Salon is worth the visit."

"As an animal lover and one who sees an animal like my own child and not an object, I TOTALLY recommend that NO ONE take their animal here especially for grooming. I was looking for an awesome atmosphere to enjoy animals and dogs and one day working behind the scenes here was enough!!! I started in bathing. First thing I noticed that this place could use a good deep cleaning. I understand places get dusty but it was pretty filthy. Even the employees bathroom was disgusting and I couldn’t even lock the door behind me. What upset me the most was the drying process for these fur babies. The only way to describe it was like taking my car to the car wash and hosing it down with the high pressure hose. This place uses high pressure hand blow dryers and the dogs HATE it!!! Every single one of them. You use this tool close to their skin and can see the water spraying and bouncing off their skin. Going in a fast paced motion over and over and over again for what seems like a half hour felt like forever for these dogs I’m sure- no breaks or comforting the dogs. Being tied up to the table or wall, they couldn’t get away fast enough and were made to feel this torture so they could get to the groomer faster and dry as a bone. I was told if they weren’t dry enough the groomer would send them back. Some of the dogs even yelped in distress and moaned. I FELT SO HORRIBLE. I witnessed in this very loud atmosphere most of the employees had head phones in and didn’t even talk to the dogs to reassure them or calm them down. I sure did! I feel like the dogs were treated like an object with no heart or feelings sitting on that table. I THINK THIS PLACE TAKES ON A LARGE VOLUME OF DOGS AND IS VERY MONEY DRIVEN. The volume is too big here to stop and see how your animal is doing or how it’s feeling. They just keep it moving like a factory line. There’s too many dogs to keep up with. Even the hot water can’t keep up. It ran out by 10am and I had to bathe dogs with cold water in a cold place. Very upsetting. Sitting behind the reception desk, I experienced a lot of covering up. It was too busy to answer most of owners questions and concerns. If an owner told the reception things about a dog, it wasn’t noted and very little information abbreviated on their charts. This place is just way too busy to have empathy and caring to slow down and REALLY care what the owner is expressing or how the dog is doing. I was not impressed with the small doggie daycare area, especially outside. It was just a fenced in area with pea gravel and walls all around. No grass. Walking through the facility I could see most of the dogs were scared, fearful and shaking. It’s like taking your dog to the animal shelter - he’s probably thinking he won’t see his owner again. This place is old and filthy and I wouldn’t even take my pet rat there. Most of the employees were very very nice but I declined a job there after one day. I feel bad for ALL of the animals getting dropped off here. If you can’t see and watch your animal play, get bathed and see how it’s treated behind the scenes then don’t do it! UPDATE TO OWNERS RESPONSE: I wrote my review previously for the ANIMALS! They have no voice. It seems this place would rather take in more and more dogs to make an almighty dollar than to slow down and make sure an animal is comfortable and happy while going through the process. No one wants to slow down and see how the animal is doing, just keep on going so you can get to the next dog that’s been waiting in the loud kennel. Animals are not objects that you can just fluff up and made look pretty. You still need to treat them with dignity and respect in the process of bathing and grooming. All I ask is - maybe a “family owned” business with empathy and compassion for animals would see that they might need to lighten their daily load alittle so the animals can be better cared for. I’m not the only one who has written a bad review. Maybe if the load is lightened, things would be different. I am speaking up for the dogs. ❤️"

"Friendly place Dog's enjoyed hanging out after there groom. Only a 4 because my Irish setter looked good but would have liked more hair on feet and nails trimmed more. I know Irish are not an easy coat to groom My springer looked great."